Store Operations

Foot Locker Debuts ‘Store of the Future’ in New Jersey

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker culture” conversations and technology…

Why my Retail Finance Team Loves AI

For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance…

Levi’s Boosts Awareness in a Big Way with Giant-Sized 501 Jeans

There’s size XL, XXL and even XXXL, but there aren’t enough “X’s” for these Levi Strauss & Co. 501 Jeans that measure…

Ikea Creates Training Ecosystem to Support AI Literacy for 3,500 Employees

Ingka Group, parent company of Ikea Retail, has set ambitious targets for boosting the AI literacy of its organization, including AI training…

To Make Merger More Palatable, Kroger and Albertsons Boost Store Divestment Count

Facing regulatory challenges to their proposed $24.6 billion merger, Kroger and Albertsons have increased the number of supermarkets they plan to divest…

AI and the Art of Non-Linear Customer Experience

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to…

‘Fútbol’ Superstar Lionel Messi Set to Score with Lowe’s Loyalty Members

Lowe’s has partnered with the world’s best-known soccer player, Lionel Messi, and his MLS Club Inter Miami CF, for programs that spotlight…

Total Wine, Hill Beverage and Snoop Dogg Partner to Deliver THC-Infused Beverages Nationwide

Beginning on the unofficial cannabis holiday of 4/20, Total Wine & More will make CBD and THC-infused beverages from Hill Beverage Co….

Gopuff and Grubhub Expand into Grocery Delivery with Unconventional Partners

Two delivery platforms, Gopuff and Grubhub, have broadened their assortments to include groceries, including fresh items. Gopuff has partnered with Misfits Market,…

Eyebuydirect Establishes First Physical Location in California’s Orange County

Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses….

Amazon’s Just Walk Out has Left the Building

[Update as of 4/17/2024] In a blog post clarifying its strategy around cashierless technology, Dilip Kumar, VP of AWS Applications at Amazon,…

URBN to Deploy Common Payments Infrastructure Across Brands

URBN, parent company of Urban Outfitters, Anthropologie, Free People and FP Movement, will adopt Stripe as its primary payments infrastructure for both…

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