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Are Shoppers Ready for Muse AI Agentic Commerce?
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The Coaching Gap: Why Data Alone Won’t Fix Store Performance
Years ago, I tagged along on store visits with a colleague from headquarters. While I walked the floor checking windows and browsing signage, he stood quietly near the entrance, watching…
Executive Viewpoints October 2
Retail’s Next Mile: Managing Risk as Fulfillment Moves Inside the Home
Same-day delivery has become the baseline expectation for customers, and in-home delivery is rapidly becoming standard rather than a premium. Eighty percent of consumers now expect retailers to offer same-day…
Executive Viewpoints September 30
How Body-Worn Cameras Are Changing Retail Security
From incident documentation to de-escalation, retailers say the case for body-worn cameras now extends well beyond loss prevention.
Features September 30
What Changes When the Catalog Updates Itself: From Product Feed to Revenue Channel
Across hundreds of conversations with merchandising, marketing, and operations teams, the same production pattern shows up: four weeks to three months per catalog, and outdated within days of shipping. The…
September 28
Target Cuts Prices on Nearly 2,000 Home and Apparel Items
The move comes ahead of the holiday season as the retailer looks to drive demand in two slower-growth categories.
News September 29
Adobe Forecasts Record $275.1 Billion in U.S. Holiday Online Sales
Adobe's 2026 holiday forecast points to record online spending, a faster-growing Black Friday and shoppers using deals to stock up on essentials.
News September 29
Ruggable’s Chief Marketing and Creative Officer on the Brand’s Design-Led Reset
Lauren Sherman-Kaoud discusses the washable rug company's new campaign, shifting consumer expectations and why distribution growth isn't the priority right now.
Features September 28
LLMs will Reshape the Q4 Shopping Journey — Just Not in the Way Many Marketers Think
It seems like everyone is talking about advertising in ChatGPT. Historically, marketers advertised in new media properties, like the first issue of a magazine — remember them? — or a…
Executive Viewpoints September 28
Lowe’s Launches Drone Delivery Pilot in North Carolina
The home improvement retailer is partnering with Wing and DoorDash in its home state as the company leans into technology to offset a sluggish housing market.
News September 24
Deep Dive: Preparing Store Associates for the AI-Powered Shopper
Featuring: Josh Goodelman, Chief Revenue Officer at KWI Shoppers are walking into stores armed with more than a shopping list. AI is helping them research products, compare prices and evaluate…
Podcasts September 24
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