Retail TouchPoints
AI Playbook: How PetSmart Used AI Decisioning to Drive a 22% Lift in Salon Bookings
Top Stories
Latest Posts
Wayfair Leans into Luxury as Q2 Revenue Hits Post-COVID High
Wayfair posted its best U.S. revenue growth since COVID in Q2 2026, led by 35% growth at premium sub-brand Perigold.
News August 4Best Buy Names Former Nordstrom Exec Anne Bramman as Chief Financial Officer
Best Buy has named Anne Bramman EVP and CFO, filling the role vacated by Matt Bilunas as the retailer completes its leadership realignment under incoming CEO Jason Bonfig.
News August 4Navigating the Future of Retail Risk Management: Precision is the North Star
At any given moment, a retail security team is looking at thousands of alerts across dozens of tools and a vulnerability list that never gets shorter. The data keeps growing,…
Executive Viewpoints August 4The Sourcing Tool That Works While You Sleep
Every founder who sells a physical product eventually learns how much time sourcing can consume. Comparing suppliers, chasing quotes, negotiating terms, and following up on orders can swallow entire days,…
July 22Wayfair’s Brick-and-Mortar Expansion Is Coming to Pittsburgh in 2027
Wayfair announced plans for a 95,000-square-foot Pittsburgh store at North Hills Village, set to open in 2027 as its first Pennsylvania location.
News August 3How AI Could Level the Playing Field for Independent Grocers
Featuring: Tal Zlotnitsky, CEO, Breez AI As AI reshapes the grocery industry, independent retailers face a critical question: will the technology help them compete, or widen the gap between them…
Podcasts August 3Carter’s Flags Consumer Pricing Resistance, Moderates Back-Half Outlook Despite Strong Q2
Carter's told analysts that Q2 data showed consumer resistance to pricing and a loss of unit velocity, prompting a more conservative back-half plan, even as the company posted a fifth…
News July 31Gen Z’s AI Shift Will Unlock $1 Trillion in Commerce — Merchants, Optimize Now
Ask yourself a question: if fewer than 10% of Google’s top-ranked pages get cited in responses from ChatGPT, Claude, Gemini or Perplexity, what exactly is your SEO strategy protecting? That’s…
News July 31Inside New Balance’s New Flagship at The Grove in Los Angeles
New Balance is celebrating the opening of its first West Coast flagship, a 4,400 square-foot, two-level space at The Grove in Los Angeles. “The Grove flagship marks a defining moment…
News July 30Boot Barn Beats Q1 Estimates, but July Sales Slow
Boot Barn topped estimates, aided by a tariff refund, but comparable sales slowed in July, with retail store comps turning negative.
News July 30




















