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Latest Report Maximizing Marketplace Performance: How To Succeed Everywhere From Amazon To Walmart
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Marketplaces are a big business: in December 2019, 214.8 million global shoppers visited Amazon’s web sites, according to data from Statista, while Alibaba reported 711 million active users during...
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Transforming The Digital Experience: Bringing The Best Of The Store Online
During this Retail Reset conversation, Stephens shares his take on how he believes retailers’ investments in experience may pivot to digital, and the strategic questions they must ask to ensure the best of the physical experience, including social interaction, is applied.
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Latest Research 2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times
2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times
Earning — and keeping — customers’ loyalty represents a big challenge even at the best of times, and these are certainly not the best of times. Retail (along with...
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