Retail TouchPoints
Consumers Value Trust Over Price When Shopping for Apparel: True Religion
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Traffic Up, Margin Down: Why Peak-Season Dashboards Reward the Wrong Numbers
During peak season, a retailer can post record traffic, orders and revenue while earning less from each sale. The dashboard looks successful long before the full economics become clear. In…
Executive Viewpoints November 6
Are Mass Promotions Doing More Harm Than Good?
Promotion fatigue exists — for both the consumers receiving offers and the retailers sending them. But they’re also necessary, so consumers and companies deal with the deluge. Where do consumers…
Executive Viewpoints November 5
Elastic Suite, Locally Partner to Launch Smart Replenishment
Key Takeaways Elastic Suite and Locally have partnered to launch Smart Replenishment, combining real-time store inventory and sell-through signals with Elastic’s ordering rules to generate draft wholesale orders. The new…
News November 5
From Product Research to Fulfillment: How AI Is Simplifying Ecommerce Operations
Artificial intelligence is reshaping the entire retail lifecycle—streamlining everything from customer discovery and automated content creation to predictive inventory and frictionless post-purchase support. By unifying front-end experiences with back-end logistics,…
October 19
Forter Introduces New Capabilities with Agentic Commerce Engine
Key Takeaways Agentic orders across Forter’s network have grown more than fourfold since August while automated fraud has doubled in two months, so merchants now need a reliable way to…
News November 4
Retail Loss Is Bigger Than External Theft: IHL Group/Sensormatic Solutions Research
Key Takeaways External theft is the largest single source of retail loss at 25%, but 75% of losses originate elsewhere, including supply chain, returns, e-commerce fulfillment and administrative errors. Return…
News November 4
What Foot Traffic Reveals About Today’s Value-Conscious Consumer
This episode is brought to you by National Retail Federation. Featuring: R.J. Hottovy, Head of Analytical Research at Placer.ai Consumers are under a lot of pressure. Higher prices and stretched…
Podcasts November 3
Half of Shoppers Boycotted a Company Over Politics in the Past Year
Key Takeaways Just over half of U.S. shoppers stopped buying from a company over its political stance in the past year, up from 30% in 2024, and Democratic-leaning shoppers (64%)…
News November 3
Tinuiti’s Andy Taylor on How Should Retailers Plan Holiday Ad Spend: The RetailTouchPoints.com Q&A
Key takeaways Retail marketers heading into the 2026 holiday season should avoid major late-stage campaign restructures and instead optimize within existing platform mixes using Q3 performance data as a guide.…
News November 3
Bynder, Movado Webinar Focused on Where Peak Season Content Operations Stall
Key Takeaways A Retail TouchPoints webinar sponsored by Bynder on Nov. 17, 2026, at 2 p.m. ET will cover how multi-brand retailers can clear content bottlenecks before peak season deadlines.…
News November 2
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