Retail TouchPoints
Walmart and Sam’s Club Announce Price Reductions on Thousands of Goods
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Consumers Are Recalculating Convenience, and Punishing Brands That Get It Wrong, Two New Surveys Show
New research from ICSC and Radial shows shoppers are recalculating what convenience is worth, from abandoning carts over shipping fees to holding every sales channel to the same standard once…
News July 7
Nike CFO: ‘Our Consumer Is Under Pressure Around the World’
Nike widened its revenue decline guidance for the next two quarters Tuesday, with CEO Elliott Hill and CFO Matt Friend telling analysts that Sportswear and Jordan Streetwear remain challenged and…
News July 7
Why In-Person is Winning Again in an AI Landscape
The evolution of the ecommerce industry, fueled by technological progress, has kept us on our toes since day one. We’ve built our businesses on the idea that we can bring…
Executive Viewpoints July 7
PetSmart Takes a Dig at AI Hype in New Ad
PetSmart's latest campaign parodies tech product launches to champion in-store experiences. SVP of Marketing Bradley Breuer shares details about the strategy, ecommerce growth and investing in stores.
Features July 6
What the Rise of the Polyclass Consumer Means for Retailers
Retail segmentation has long relied on stable demographic categories like income, occupation and geography to guide major decisions around product development, marketing and audience targeting. Our new Attest research suggests that while…
Executive Viewpoints July 6
Garage Announces U.S. Expansion Plans and New Flagship in NYC’s Flatiron District
After filing for bankruptcy in the U.S. in 2020, Montreal-based Groupe Dynamite has returned to growth, reporting 22.6% comparable sales growth and total revenue growth of 37% in Q1.
News July 3
Former McDonald’s Exec Joins Kroger as EVP and Chief People Officer
Emilee De Martino previously served as SVP and Chief People Officer for International Operated Markets at McDonald's Corporation. Kroger's former Chief People Officer Tim Massa announced his retirement last month.
News July 3
As AI-Driven Fraud Proliferates, Trust Reemerges as a Key Ecommerce Differentiator
Fraud is a harsh, unfortunate reality for many online platforms, particularly traditional ecommerce sites (single vendors selling directly to customers) and ecommerce marketplaces (hubs that sell products from a variety…
Executive Viewpoints July 3
American Eagle Outfitters Names Ravi Thanawala CFO as Mike Mathias Transitions to Advisor Role
AEO Inc. has tapped Ravi Thanawala, the CFO for Papa John's, as its next Chief Financial Officer, succeeding Mike Mathias, who will step into a strategic advisor role to CEO…
News July 2
