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Amazon has postponed its annual Prime Day until an undisclosed date in September or…
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A new age of uncertainty faces the retail industry that will require companies to…
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As COVID-19 continues to loom over the globe, retailers are now also assessing guidelines…
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From August 14 through October 21, Walmart will be hosting free drive-in movie theater…
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Latest Report Personalization Gains New Relevance As COVID-19 Challenges Brand Loyalties
Personalization Gains New Relevance As COVID-19 Challenges Brand Loyalties
Retailers might be tempted to put their personalization initiatives on the back burner during the COVID-19 crisis, but several industry experts warn that this is a short-sighted strategy. When...
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Featured Sessions
Transforming The Digital Experience: Bringing The Best Of The Store Online
During this Retail Reset conversation, Stephens shares his take on how he believes retailers’ investments in experience may pivot to digital, and the strategic questions they must ask to ensure the best of the physical experience, including social interaction, is applied.
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Latest Research 2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times
2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times
Earning — and keeping — customers’ loyalty represents a big challenge even at the best of times, and these are certainly not the best of times. Retail (along with...
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