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Retailers invested nearly $5.9 billion in 2019 on AI and machine learning-powered solutions, according to IDC, seeking to improve an array of operations across their businesses. These tools’ ability...
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With NRF2020 officially wrapped up, Adam Blair, Alicia Esposito and Glenn Taylor share the key themes they saw throughout the event.
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Personalization, performance and product promotion are three of the key challenges digital commerce companies wrestle with. And all of these initiatives must consistently be measured against an engaging customer...
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