Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Garage Announces U.S. Expansion Plans and New Flagship in NYC’s Flatiron District
After filing for bankruptcy in the U.S. in 2020, Montreal-based Groupe Dynamite has returned to growth, reporting 22.6% comparable sales growth and total revenue growth of 37% in Q1.
News July 3
Former McDonald’s Exec Joins Kroger as EVP and Chief People Officer
Emilee De Martino previously served as SVP and Chief People Officer for International Operated Markets at McDonald's Corporation. Kroger's former Chief People Officer Tim Massa announced his retirement last month.
News July 3
As AI-Driven Fraud Proliferates, Trust Reemerges as a Key Ecommerce Differentiator
Fraud is a harsh, unfortunate reality for many online platforms, particularly traditional ecommerce sites (single vendors selling directly to customers) and ecommerce marketplaces (hubs that sell products from a variety…
Executive Viewpoints July 3
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
American Eagle Outfitters Names Ravi Thanawala CFO as Mike Mathias Transitions to Advisor Role
AEO Inc. has tapped Ravi Thanawala, the CFO for Papa John's, as its next Chief Financial Officer, succeeding Mike Mathias, who will step into a strategic advisor role to CEO…
News July 2
The Richest Source Of Customer Intelligence In Retail Is The One Most Brands Can’t See
Retailers have been outsourcing their most valuable customer relationships to individual employees’ personal phones for years. Most retailers know this. Few have done anything about it. Retailers have never had…
Executive Viewpoints July 2
Kroger to Acquire Giant Eagle for $1.65 Billion, Expanding into Ohio Valley Region
Kroger will acquire regional grocer Giant Eagle for $1.65 billion, its biggest acquisition move since the failed Albertsons deal, as new CEO Greg Foran pushes a return to store growth.
News July 1
Family Dollar Completes $75 Million Sale-Leaseback Across 19 States
Family Dollar separated from its former parent company Dollar Tree in July 2025. The sale-leaseback is designed to help strengthen Family Dollar's national platform and accelerate its growth initiatives.
News July 1
The Next SaaS Business Model Won’t Be Based on Seats
The pressure on SaaS companies is coming from several directions at once: Customer acquisition costs remain high, while many categories are crowded with similar tools. Buyers are scrutinizing software budgets…
Executive Viewpoints July 1
Back-to-School Denim Trend: Low-Rise Search Interest Hits a Five-Year High as Pacsun Launches Kaia Jean
New Google Trends data shows low-rise jeans search interest at a five-year high, right as Pacsun launches its ultra-low-rise Kaia Jean for back to school.
News June 30
