Retail News & Insights – Retail TouchPoints

The Retail TouchPoints Network

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Exclusive CEO Q&A: Building a Footwear Retail Business from the Ground Up

Experiential Retail Goes Surreal at Gentle Monster’s Latest U.S. Flagship

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

How Sam’s Club Leverages Online Content to Boost Consumer Confidence

Study: More Boomers Shopping Internationally, but They Prefer a Localized Online Experience

Exclusive CEO Q&A: Building a Footwear Retail Business from the Ground Up

Experiential Retail Goes Surreal at Gentle Monster’s Latest U.S. Flagship

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

How Sam’s Club Leverages Online Content to Boost Consumer Confidence

Study: More Boomers Shopping Internationally, but They Prefer a Localized Online Experience

Dollar Tree Plans 600 New Stores and 1,250 Renovations; Will Expand Combination Format for Small Markets

Dollar Tree plans to open 600 new stores and to renovate 1,250 Family Dollar…

Reports: Twitter Tests New In-Platform Shopping Feature

Twitter is quietly testing a new shopping feature that will allow brands to showcase…

Charming Charlie Comeback Continues with 14 New Stores

Women’s apparel and fashion accessories retailer Charming Charlie continues its coast-to-coast expansion, with plans…

Tailored Brands Seeks $75 Million Loan to Keep Afloat

Tailored Brands is seeking a $75 million emergency loan from Silver Point Capital, its…

Unlocking the Secrets to an Outstanding Commerce Operation

Ecommerce usage has exploded since the onset of the pandemic, accelerating the growth of…

Disney Plans to Close At Least 60 Stores as it Emphasizes Ecommerce

Disney has announced plans to significantly reduce its brick-and-mortar footprint, beginning with the closure…

Keeping up with the Customers: How Retailers are Adapting to New Shopping Behaviors

Retail success is dependent on understanding and meeting the needs of shoppers. But what…

Walmart to Invest $350 Billion in U.S. Manufacturing Over the Next Decade

Walmart will invest $350 billion in U.S. manufacturing over the next 10 years, a…

Following 2020 Online Grocery Boom, Instacart Raises Another $265M

Online grocery platform Instacart has raised $265 million in new funding, increasing its valuation to $39…

Target to Invest $4 Billion Annually in New Stores, Remodels and Supply Chain Improvements

Target will build off its 2020 momentum by investing $4 billion annually in new…

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How Brilliant Earth Became a Purpose-Driven Innovator

What Can Retailers Learn from Liquor Stores?

Retail’s Tech Acceleration Continues

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Unlocking the Secrets to an Outstanding Commerce Operation

How Agile Is Your Promotional Strategy? Customer Behavior Shifts Require Flexibility, Personalization

BI and Analytics Tech Guide: What Retailers Need to Keep up With Shopper Behavior in a Post-COVID World

The Missing Link in B2B Ecommerce: Data-Driven Personalization

Latest Report
The Missing Link in B2B Ecommerce: Data-Driven Personalization

The Missing Link in B2B Ecommerce: Data-Driven Personalization

Somewhat lost in the avalanche of coverage around the COVID-fueled surge in business-to-consumer (B2C) ecommerce has been the equally impressive growth of business-to-business (B2B) ecommerce. The expansion was built...

NRFtech 2021

NRF 2021: Retail’s Big Show – Chapter Two

retailX 2021

TouchPoints TV

Experience Insiders: 1-800-Flowers is Building a Digital Community

Like many businesses, 1-800-FLOWERS, Inc., has had to rethink its role in customers’ lives, especially during holidays and landmark moments. Tapping into its history as a family-run business, the evolved mission was clear: to allow people to connect with each other and show…

How Real-Time Customer Data Is Powering Retail’s Transformation

Block the Noise: Brother Exec Reveals What Matters In Retail

Frans Johansson And the Intersection of Diversity And Innovation

Inspiring Innovation In The Novel Economy

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Retail Remix Recap: Gen Z Shoppers Present Retailers with a World of New Opportunities

Why Retailers Should Incorporate Social Monitoring and Learning into Their Brand

Vulnerability — the Most Important Customer Trait Brands Don’t Know They’re Missing

Latest Research
2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times

2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times

Earning — and keeping — customers’ loyalty represents a big challenge even at the best of times, and these are certainly not the best of times. Retail (along with...

Escher Helps Retailers Keep Better Track of Parcels

Inbenta Technologies Enhances the Search Experience With Natural Language Processing

Ideoclick Expands Advertising Expertise to Instacart, Walmart and Target