Retail TouchPoints

Latest Posts

Nordstrom Appoints Former Fashion Editor to VP, Fashion Director Role

Nordstrom has named Brooke Bobb, a former editor at Harper’s Bazaar, to the role of VP, Fashion Director. Bobb will champion Nordstrom’s fashion direction and report to Chief Merchandising Officer…

News July 13
Olivia Robinson VoCoVo

Retail’s AI Problem Isn’t the Technology – It’s Execution

Over 90% of companies are either utilizing AI or exploring its implementation. The technology should contribute trillions to the global economy, with most adopting it to automate routine tasks, enhance…

Executive Viewpoints July 13
J Crew Kathleen Van Nest Pierce

J.Crew Brand Names Former Dyson Exec President

Kathleen Van Nest Pierce was previously Dyson's Global President for Beauty, serving in the role for four years.

News July 10
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
AI shopping

New Rankings Rate AI Retail Readiness Across 1000 Companies

Find out who is leading AI Commerce Rankings, compiled by Digital Commerce 360 and ReFiBuy. Hint: none of winners rank near the top of the Top 1000 by online sales.

News July 9

Two Surveys, One Back-to-School Shopper: Price Sensitive, AI Curious, Kid Led

Deloitte's newest back to school survey finds real K-12 spending down and economic anxiety at its highest level since 2020, while PwC finds more parents than last year expecting to…

News July 9
Levi's

Levi’s Extends DTC Winning Streak to 17 Quarters, Raises Outlook After World Cup Viral Moment

With DTC now more than half of revenue, ecommerce up 17% and premium Blue Tab increasing 40%, the denim maker beat expectations and lifted its path toward $10 billion in…

Features July 9
Shein pop-up Toronto

Shein’s Pop-Up Playbook: Latest Toronto Event Attracts Thousands of Shoppers

Shein's controversial shop-in-shop partnership with Paris department store BHV ended in June after just seven months.

Features July 8
Victor Kimble Preston Spire

How Convenience Stores Can Increase Margins in the Era of the ‘Cautious Customer’

Years ago, c-stores — also known as convenience stores — could bank on location, speed and convenience as a magnet for attracting customers. That’s no longer the case, with recent…

Executive Viewpoints July 8
Ecommerce_checkout

Consumers Are Recalculating Convenience, and Punishing Brands That Get It Wrong, Two New Surveys Show

New research from ICSC and Radial shows shoppers are recalculating what convenience is worth, from abandoning carts over shipping fees to holding every sales channel to the same standard once…

News July 7
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank