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Lowe’s Launches Drone Delivery Pilot in North Carolina
The home improvement retailer is partnering with Wing and DoorDash in its home state as the company leans into technology to offset a sluggish housing market.
News September 24Deep Dive: Preparing Store Associates for the AI-Powered Shopper
Featuring: Josh Goodelman, Chief Revenue Officer at KWI Shoppers are walking into stores armed with more than a shopping list. AI is helping them research products, compare prices and evaluate…
Podcasts September 24Digital Accessibility: How Online Retailers Can Capture Holiday Revenue and Stay Ahead of Risk Simultaneously
In today’s AI-first world, online consumers are sure to encounter AI-powered experiences as they shop. The opportunity for businesses is obvious. AI enables teams to code, build and scale products…
Executive Viewpoints September 24The AI Agents Are Shopping for Your Products, But Are They Buying?
AI shopping agents are transforming the path to purchase, making visibility in AI-driven discovery increasingly important while challenging brands to deliver consistent experiences across checkout, fulfillment, and global commerce.
September 23Gap Bets on Boy Band JYT to Launch New ‘Fashiontainment’ Push
Gap Inc. debuts its Fashiontainment platform with boy band JYT, launching a docuseries, mall tour and capsule collection.
News September 22Find Out How to Modernize the In-Store Experience Without Losing the Human Touch
Join Capri Holdings (Michael Kors, Jimmy Choo) SVP and CIO Nitin Chaudhary on our upcoming webinar on Sept. 29 at 2 p.m. ET/11 a.m. PT: High Tech, High Touch —…
News September 21What’s Next for Wellness Retail: The Vitamin Shoppe CEO Sharon Leite
From fiber maxxing to AI, The Vitamin Shoppe's 2026 Health & Wellness Trend Report reveals how social media and nearly five decades of credibility factor into serving today's wellness customer.
News September 21The Trends Reshaping Retail Advertising with Advertising Week’s Ruth Mortimer
Featuring: Ruth Mortimer, Global President, Advertising Week AI, creators and commerce media are transforming how retailers reach consumers, but figuring out where to invest is getting more complicated. As discovery…
Podcasts September 21How AI and On-Demand Printing Are Leveling the Playing Field for Small Businesses
Lower costs and faster design tools are giving small businesses the freedom to test ideas, learn from customers and scale what works.
Executive Viewpoints September 21Fast Delivery of Bulky Goods Is Ecommerce’s Hardest Problem. Here’s How to Crack It
Since the beginning of ecommerce, shoppers have performed some fairly consistent mental math when buying online. The larger the item, the longer they were willing to wait for it. Phone cases or beauty…
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