Retail TouchPoints
Inside Miniso’s Bet on IP and Brick-and-Mortar in the U.S.
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You Deployed AI Search and Relevance Got Worse. Here’s Why It Happens
A scenario like this is becoming familiar in ecommerce: a company decides to modernize product discovery and launches an AI-powered search experience. The implementation starts with a promising demo in…
Executive Viewpoints June 26
Retailers Will Still Get the Sale. They May Lose Everything Else.
Retailers may still get the click, but they risk losing the customer relationship to AI agents. A new special report explores how to adapt as agentic commerce reshapes the path…
News June 25
Nordstrom and FAO Schwarz Team Up for Nationwide Partnership
FAO Schwarz's assortment launched in June on Nordstrom.com, and physical retail locations and a broader product selection will roll out across all Nordstrom doors later this year.
News June 25
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
U.S. Shoppers Embrace AI and Social Discovery, But Trust Still Drives Checkout
New data from ESW shows U.S. consumers are growing more comfortable using AI for price comparison and discovering products on social media, but trust gaps persist at the point of…
News June 25
Retail Remix Deep Dive: How to Maximize Summer Sales with Lightspeed
Featuring: Marie Baldauf-Lenschen, Director of Supplier Network Partnerships at Lightspeed This episode is brought to you by Lightspeed. Summer can be one of the trickiest seasons for retailers. Inventory needs…
Podcasts June 25
How Retail and Logistics Brands Evaluate Markets Before They Build
Companies expanding into new markets rarely start with construction drawings. The process usually begins months or even years earlier. And it’s often initiated by real estate teams, who study where…
Executive Viewpoints June 25
Nike, Best Buy Announce CFO Transitions
Former Pfizer CFO David M. Denton is joining Nike and Best Buy is embarking on a CFO search following the departure of CFO Matt Bilunas.
News June 24
Target Leans on Collabs and New Stores to Power Back-to-School Push
Target's back-to-school 2026 lineup features a heavily exclusive assortment and 11 new stores as the retailer leans into merchandising and store growth ahead of the season.
News June 24
Google Universal Cart: Retail Experts Weigh In
Google’s Universal Cart has drawn attention for checkout, but retail insiders say the bigger shift is AI becoming a new layer of discovery, recommendation and transaction.
Features June 24
