Retail News & Insights – Retail TouchPoints

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Study: More Boomers Shopping Internationally, but They Prefer a Localized Online Experience

Despite COVID, Spanish Retailer Rolls Out RFID Across 125 Stores in One Month

How Advanced Email Analytics Helped Kerrits Boost its DTC Business 150%

Target, Lowe’s, Sephora, Foot Locker Among Retailers Boosting Black Brands

As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Study: More Boomers Shopping Internationally, but They Prefer a Localized Online Experience

BI and Analytics Tech Guide: What Retailers Need to Keep up With Shopper Behavior in a Post-COVID World

Despite COVID, Spanish Retailer Rolls Out RFID Across 125 Stores in One Month

How Advanced Email Analytics Helped Kerrits Boost its DTC Business 150%

Costco Sets New Minimum Wage at $16 Per Hour

Costco will raise its hourly minimum wage to $16 at the beginning of March…

Madison Reed Raises Another $52 Million on the Heels of 130% Growth

Hair care brand Madison Reed has raised an additional $52 million in financing to…

Is Nike the Catalyst for Change: Why Companies are Switching to DTC

Nike shows clear signs that its business is back on track only months after…

Walmart Further Expands Marketplace with BigCommerce Partnership

Walmart will enable eligible BigCommerce users to sell products on the Walmart Marketplace. The…

Unlocking the Secrets to an Outstanding Commerce Operation

Ecommerce usage has exploded since the onset of the pandemic, accelerating the growth of…

Target to Roll Out In-Store Apple Shops, Expand Offerings Online

Target is debuting an enhanced Apple shopping experience online and in 17 stores this…

Fry’s Shuts Down Operations, Shutters 31 Stores

Fry’s Electronics has abruptly gone out of business, closing its 31 stores and replacing…

Why We Need to Look to the Showroom’s Past to Find Retail’s Post-COVID Future

“There is no such thing as a new idea,” wrote Mark Twain. “We simply…

Heyday Plans to Open Hundreds of Skincare Stores Through Franchise Model

Skincare retailer Heyday announced ambitious plans to open hundreds of brick-and-mortar locations in the…

Retail Insights 2021: 10 Predictions and Trends to Watch

Across the board, 2020 was a momentous year for us all. Retail has never…

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What Can Retailers Learn from Liquor Stores?

Retail’s Tech Acceleration Continues

Is Payment Experience Retail’s Big Untapped Opportunity?

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Unlocking the Secrets to an Outstanding Commerce Operation

How Agile Is Your Promotional Strategy? Customer Behavior Shifts Require Flexibility, Personalization

BI and Analytics Tech Guide: What Retailers Need to Keep up With Shopper Behavior in a Post-COVID World

The Missing Link in B2B Ecommerce: Data-Driven Personalization

Latest Report
The Missing Link in B2B Ecommerce: Data-Driven Personalization

The Missing Link in B2B Ecommerce: Data-Driven Personalization

Somewhat lost in the avalanche of coverage around the COVID-fueled surge in business-to-consumer (B2C) ecommerce has been the equally impressive growth of business-to-business (B2B) ecommerce. The expansion was built...

NRFtech 2021

NRF 2021: Retail’s Big Show – Chapter Two

retailX 2021

TouchPoints TV

Experience Insiders: 1-800-Flowers is Building a Digital Community

Like many businesses, 1-800-FLOWERS, Inc., has had to rethink its role in customers’ lives, especially during holidays and landmark moments. Tapping into its history as a family-run business, the evolved mission was clear: to allow people to connect with each other and show…

How Real-Time Customer Data Is Powering Retail’s Transformation

Block the Noise: Brother Exec Reveals What Matters In Retail

Frans Johansson And the Intersection of Diversity And Innovation

Inspiring Innovation In The Novel Economy

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Vulnerability — the Most Important Customer Trait Brands Don’t Know They’re Missing

What is Google Quality Score and What is its Impact on Ads?

3 Tips for Integrating Free Shipping into Your Ecommerce Experience

Latest Research
2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times

2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times

Earning — and keeping — customers’ loyalty represents a big challenge even at the best of times, and these are certainly not the best of times. Retail (along with...

Ideoclick Expands Advertising Expertise to Instacart, Walmart and Target

Navori Labs Collects Shopper Information for Better-Targeted In-Store Ad Campaigns

Ordergroove Adds Automated Extension for Smoother Integration on Magento