Retail TouchPoints

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Many Fashion Brands Have Already Outgrown Their ERP

Many fashion CIOs I talk to are still asking whether to modernize off their legacy fashion ERP systems. That question was worth debating five years ago. Today it’s mostly settled…

Executive Viewpoints October 6

The Coaching Gap: Why Data Alone Won’t Fix Store Performance

Years ago, I tagged along on store visits with a colleague from headquarters. While I walked the floor checking windows and browsing signage, he stood quietly near the entrance, watching…

Executive Viewpoints October 2

Retail’s Next Mile: Managing Risk as Fulfillment Moves Inside the Home

Same-day delivery has become the baseline expectation for customers, and in-home delivery is rapidly becoming standard rather than a premium. Eighty percent of consumers now expect retailers to offer same-day…

Executive Viewpoints September 30
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How Body-Worn Cameras Are Changing Retail Security

From incident documentation to de-escalation, retailers say the case for body-worn cameras now extends well beyond loss prevention.

Features September 30

Target Cuts Prices on Nearly 2,000 Home and Apparel Items

The move comes ahead of the holiday season as the retailer looks to drive demand in two slower-growth categories.

News September 29
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Adobe Forecasts Record $275.1 Billion in U.S. Holiday Online Sales

Adobe's 2026 holiday forecast points to record online spending, a faster-growing Black Friday and shoppers using deals to stock up on essentials.

News September 29
Ruggable Lauren Sherman-Kaoud

Ruggable’s Chief Marketing and Creative Officer on the Brand’s Design-Led Reset

Lauren Sherman-Kaoud discusses the washable rug company's new campaign, shifting consumer expectations and why distribution growth isn't the priority right now.

Features September 28

LLMs will Reshape the Q4 Shopping Journey — Just Not in the Way Many Marketers Think

It seems like everyone is talking about advertising in ChatGPT.  Historically, marketers advertised in new media properties, like the first issue of a magazine — remember them? — or a…

Executive Viewpoints September 28

Lowe’s Launches Drone Delivery Pilot in North Carolina

The home improvement retailer is partnering with Wing and DoorDash in its home state as the company leans into technology to offset a sluggish housing market.

News September 24
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