Latest News & Articles - Retail TouchPoints

Staples CEO Departs Shortly After Making $1 Billion Bid for Office Depot

Staples CEO Alexander (Sandy) Douglas will step down effective June 18, 2018. John Lederer, Executive Chairman of the Board, will take on…

Managing the Complex Requirements of Your Quote-to-Cash Tech Stack

A seamless customer experience (CX) is mission critical to win and keep business in today’s hyper-competitive, digitally transformed marketplace. And nothing is more…

Miva Helps Mid-Size Retailers Seize Ecommerce Opportunities with Shorter Development Cycles

The Miva ecommerce platform is designed to evolve with business needs to help retailers drive sales, maximize average order value, cut overhead…

Renovai Uses Visual AI to Deliver Personalized Search Results and Recommendations

Visual AI platform renovai offers real-time solutions that help retailers create inspiring, personal interactions with shoppers. The company leverages its correlated deep…

The New AI Frontier in Retail: Data-Scarce Demand Forecasting

As Accenture notes, the retail industry is quickly reaching the peak of the AI hype curve, as 86% of retailers are experimenting…

Purina Pilots Interactive Endcaps in Pet Aisles of 200 Supermarkets

Seeking to provide the same depth of product information that’s available online in a brick-and-mortar environment, Purina has partnered with Perch to…

How Resale, Sustainability and its 3,300 Stores Support Goodwill’s Key Mission — Jobs

In 1902, Reverend Edgar Helms began collecting used goods that were being discarded in wealthy Boston neighborhoods and redistributing them to people…

Hudson’s Bay Goes After Millennials/Gen Z via Forever 21 Partnership

Hudson’s Bay is betting that attracting younger Gen Z and millennial shoppers will be essential for staying relevant and reinventing the department…

Starbucks Promotes Three Leaders to Develop Sustainable Long-Term Growth

Starbucks has made several leadership appointments, including promoting John Culver to Group President, North America and COO, effective June 28, 2021. He…

LVMH Partners with Google Cloud to Implement AI/ML Optimizations Across its Brands

LVMH has teamed up with Google Cloud to implement new cloud-based AI solutions designed to power innovations and optimizations across the luxury…

Retailers Wrangle for a Piece of the Prime Day Pie

As Amazon Prime Day approaches, more and more retailers are aiming to get in on the action with their own competing sales….

CMO Council: Marketers Move Further into the Sales Game, Boosting Revenue Opportunities — and Challenges

The importance of top-of-funnel marketing is growing as shoppers become better informed and more likely to do their own research. After all,…

M&A Mechanics: Understanding Ecommerce Acquisitions Process

There are myriad resources available to entrepreneurs when it comes to growing and scaling start-up ventures. However, even the most seasoned veteran…

Boxed Merges With Seven Oaks Acquisition to Go Public in Deal Valuing the Company at $900 Million

Online grocery shopping platform Boxed and Seven Oaks Acquisition Corp. have agreed to a merger that will turn Boxed into a publicly…

Walgreens Adds Uber Eats to Same-Day Delivery Roster in 7,800 Stores

Walgreens has expanded its partnership with Uber, offering products directly through Uber Eats at 7,800 stores in the U.S., with Puerto Rican…

Ten-Day Business Transformation: Panera Bread’s Covid Restart

During the height of COVID-19 lockdowns, millions of people were unable to leave their homes to shop for groceries. Panera Bread turned…

Carrefour Aims to Become a ‘Data-Driven Retailer’ with Expansion of Collaboration Tools

Carrefour has expanded its global partnership with data connectivity platform LiveRamp to enable more robust data collaboration with its CPG partners in…

Redefining Brick-and-Mortar: Adapting Store Experiences for Post-COVID Realities

COVID-19 served as an accelerant for many long-standing retail trends, but one area where the pandemic actually put on the brakes was…

Toshiba Elera Commerce Platform

With Elera, Toshiba’s new commerce platform, you can take an evolutionary approach to accelerating commerce, innovation, solutions and a path toward a…

Loyalty with Karrot

It’s time to double down on the customer experience and truly build loyalty!…

How Data-Centric Enterprises Are Accelerating the Shift to a Digital-first Business Design

Bleeding-edge retailers are taking a data-centric approach to business strategy and operations. In order to remain customer-focused, these companies are using data…

Connect the Dots with Data: Boost Retail Performance with Omnichannel Analytics

“Retail is growing at a very rapid pace as we emerge from the pandemic — and with this growth come opportunities to…

2021 Omnichannel Guide: A Four-Pillar Approach to Holistic Commerce Success

Ecommerce adoption has accelerated in the face of COVID-19, making it even more important for retailers to integrate online and offline sales…

Future Proof Your Business with Flexible Ecommerce: The Competitive Advantage of Open SaaS

Business agility is key to staying ahead of the competition in today’s constantly evolving retail landscape. Flexible ecommerce technology can give you…

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