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Walmart, Apple Reimplement Mask Mandates After CDC Updates Guidance

The U.S. Centers for Disease Control and Prevention has changed its mask guidance to recommend that all people wear a mask indoors…

5 Tips for Singles’ Day Success

November might seem far away, but the fact is, brands and retailers in China have already been preparing for the world’s biggest…

4 Tips for Driving Digital Sales in Hyper-Dynamic Markets

Success in online sales has become a high-stakes game. On one hand, the volume of business transacted online continues to grow at…

How to Optimize Your Order Support to Provide a Best-In-Class Customer Experience

Standard order tracking, or worse yet shipment tracking, is not enough anymore given the reality of the pandemic accelerating the shift toward…

Dollar General Adds pOpshelf Store-in-a-Store to Attract Higher-Income Consumers

Dollar General is expanding its pOpshelf offering into a store-in-a-store format at two DG Markets in the Nashville, Tenn. area. The concept,…

How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,” as she puts it….

Qubit Uses Deep Learning and AI to Help Retailers Perfect Personalization Efforts

Qubit has launched Qubit CommerceAI, a tool that leverages AI, deep learning and machine learning to deliver advanced 1:1 personalization techniques. The…

PICKUP Fusion Powers Bulky and High-Value Last Mile Deliveries

Last mile delivery solution provider PICKUP has launched PICKUP Fusion, an end-to-end omni-delivery solution designed to support PICKUP’s partners with the delivery…

To Thrive in the New Global Ecommerce Marketplace, Toys ‘R’ Us may Need to Think Small

Remember Toys ‘R’ Us? A toy shop that gave the world Barbie, Mr. Potato Head and other wonderful creations. The toy seller,…

Walmart Packages Marketplace and Delivery Tech for Sale to Other Retailers

Walmart will make its own technologies across both digital and physical channels available to other retailers. The company’s move includes integrating Walmart’s…

BNPL Provider Klarna Expands Further into Social Commerce with Two Acquisitions

Klarna is continuing to build out its solution suite with two new acquisitions, moving beyond the buy now, pay later space with…

How The Brand Closet Showroom Social Concept Amplifies the Best of Physical Retail

To create a brick-and-mortar experience that is engaging and, most of all, differentiated from its digital counterpart, brands and retailers need to…

No Longer Just Local: Why Cross-Border Commerce is Opening Doors for Smaller Retailers Ready to Compete

Digitization has afforded retailers access to new markets and more consumers. Small local retailers are now competing with massive conglomerates on a…

Last-Mile Delivery and Its Impact on Urban Mixed-Use Environments

The pandemic has prompted a rethinking of our cities and how we go about our lives. What does the urban shift mean…

Report: Selfridges Seeks $5.5B Sale as UK Department Stores Continue to Struggle

Selfridges’ owners have launched a formal auction to sell the department store chain, which has been valued as high as £4 billion…

Marketing Metrics: Google Paid Search Tops Return on Ad Spend With 31% YoY Growth

Getting the most out of your advertising budget is an ongoing challenge, so marketers need to examine their specific goals when divvying…

The 5 Most Common Omnichannel Mistakes – and How to Avoid Them

The pandemic’s disruption of the retail industry has driven a lot of change over the past 15 months, from an increase in…

The Future of the Mall: Why Developers are Rethinking Everything from Tenant Mix to Events and ‘Adjacencies’

More than 163 million people in the U.S. have been fully vaccinated, and growing concerns around the Delta variant have inspired more…

GNC Names New COO, Chief Merchandising Officer

GNC has announced two new appointments to its leadership team: Nate Frazier has been promoted to EVP, COO, and former Zappos executive Karlyn…

Macy’s Picks New Bluemercury CEO as Rightsizing and Revitalization Efforts Continue

Macy’s has named Maly Bernstein CEO of Bluemercury, effective September 13, 2021, as the retailer continues to refresh its brands and leadership….

New Cybersecurity Research Highlights Vulnerability of Small and Medium-Sized Retailers

Cyberattacks targeting large retailers like Macy’s and Bonobos may dominate the headlines, but small and medium-sized businesses (SMBs) are equally vulnerable. Today’s…

Do You Have What It Takes to go from Wholesale to DTC?

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about…

Holiday 2021 Predictions: The Costs of Labor Shortages and Logistical Headaches

The holiday season is rapidly approaching, and many of the challenges retailers have been grappling with from late 2020 through today will…

Uber Delivery Buildup Continues Expansion with Costco and Mercari Partnerships

Uber Technologies is continuing to scale its massive logistics buildup with two new retail partnerships. The ridesharing service will now provide same-day…

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