Latest News & Articles - Retail TouchPoints

Urban Outfitters Makes Students’ Dorm Dreams Come True with Help from HGTV

Urban Outfitters and HGTV will turn one student’s dream dorm into a real-life place. The Dream Dorm Makeover Contest is the latest…

UPDATE: FTC Click-to-Cancel Rule Struck Down

[Update as of July 9, 2025] A federal appellate court has struck down the FTC’s Click-to-Cancel rule, which was intended to make…

Save A Lot Debuts New Format Targeting Hispanic Consumers

Save A Lot and Leevers Supermarkets have introduced a new store format, Save A Lot y Mas, designed to serve Hispanic consumers…

Meta Takes $3.5 Billion Stake in Smart Glasses Manufacturer EssilorLuxottica

Meta has purchased a 3% stake in eyewear manufacturer EssilorLuxottica for approximately $3.5 billion, according to Business of Fashion, quoting people familiar…

Social Media Shopping: Overcoming the Trust Gap

Social ecommerce is reshaping online retail, blending the reach of social media with the convenience of in-app purchasing. The premise is simple:…

Creating Destination Retail: Design Considerations for Freestanding Flagship Venues

Top luxury brands burnish their images by opening stimulating and inventive in-person settings for high-end shopping corridors like New York’s Madison Avenue,…

Amazon Partners with Gopuff for 15-Minute Grocery Deliveries Throughout the UK

In cities and towns throughout the United Kingdom, grocery deliveries in one hour (with some as fast as 15 minutes) are now…

UPDATE: Family Dollar Launches as Standalone Private Retailer

[Update as of July 8, 2025] Family Dollar has officially separated from former parent company Dollar Tree and begun its tenure as…

From Store #1 to Store #300, Warby Parker Keeps its Eyes on the Prize

Step into a time machine and travel back 15 years, to the debut of (then) digital pure-play eyewear retailer Warby Parker. In…

Tariffs, Inflation and the New Loyalty Challenge: How Retailers Can Win in a Volatile Trade Era

Retailers are facing a fresh wave of disruption. The economic uncertainty of a new tariff regime, coupled with the lingering aftershocks of…

Disney Doubles Down on Shoppable TV with ‘Virtual Concessions,’ Content-Based Ecommerce

As its roster of streaming services continues to grow and expand, Disney is upping the ante on shoppable TV. The latest additions…

UPDATE: Trump Pushes Out Tariff Deadline (Again) to Aug. 1

[Update as of July 7, 2025] The 90-day pause on President Trump’s “reciprocal tariffs” was set to end this Wednesday, July 9,…

Gelson’s Adopts Data-Driven Store Operations Solution

Gelson’s Markets has partnered with Upshop as part of an initiative to better use data, AI and operational insights to make operations…

Harry’s Promotes Veterans’ Mental Health with ‘Got Your 6’ Campaign

In military jargon, “got your six” means “I’ve got your back,” and Harry’s is putting actions behind those words: The men’s grooming…

When it’s Not the Customer: How Your System Drives Cart Abandonment

Cart abandonment is often blamed on user behavior such as distractions, hesitation, or second thoughts. But my experience working with high-load ecommerce…

Closing the Checkout Gap: Boosting Revenue and Customer Loyalty

In the past few years, retailers have made steady progress across the customer journey. As lines between channels blur, stores are more…

Big 5 Sporting Goods to be Acquired for $112.7 Million

This article first appeared in our sister publication Shop Eat Surf Outdoor (SESO) Big 5 Sporting Goods Corporation has signed an agreement to…

Instacart Creates Debit Card for Contract ‘Shoppers’ to Earn Cashback, Save on Fees

Instacart has teamed up with workforce payments platform Branch to develop a new rewards debit card for its “Shoppers,” the contract employees…

NRF Sues to Block New York Law Requiring Algorithmic Pricing Disclosures

The National Retail Federation has sued to block a New York state law that requires retailers to disclose their use of “algorithmic”…

Uber Eats Adds Six Local-Favorite Supermarkets to Delivery Portfolio

Uber Eats has partnered with six well-established regional grocers to expand delivery offerings in markets across the country, from Big Y and…

World Emblem to Reshore Jobs with Expanded Houston Factory

Emblem and patch manufacturer World Emblem will open a new 72,000-square-foot manufacturing facility in Houston in October, moving its regional operations from…

Exclusive: MAC Cosmetics’ New Chinese Flagship is an Ode to the Power of Beauty

Sometimes a store is just a store…and sometimes it’s a lot more. MAC Cosmetics’ newly redesigned flagship at the Deji Plaza luxury…

Can AI Fix the Online Search and Discovery Experience?

Have you ever wondered why it’s so easy for your shopaholic best friend to find the perfect pair of shoes online while…

Salesforce Global Holiday Forecast: AI Will Drive $1.6 Trillion in In-Store Sales

AI already has affected shopping habits for large numbers of consumers, and its ability to make hyper-personalized product recommendations — and also…

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