Why Black Friday Is the Perfect Test of the Price-vs.-Value Equation
Black Friday presents retailers with an interesting promotional challenge. It marks the beginning of one of the most…
Executive Viewpoints November 9Black Friday presents retailers with an interesting promotional challenge. It marks the beginning of one of the most…
Executive Viewpoints November 9During peak season, a retailer can post record traffic, orders and revenue while earning less from each sale.…
Executive Viewpoints November 6Promotion fatigue exists — for both the consumers receiving offers and the retailers sending them. But they’re also…
Executive Viewpoints November 5To many small, seasonal retailers, peak seasons are the lifeblood of their business. Pick a season, for example,…
Executive Viewpoints November 2I recently spent 16 hours inside Walmart watching people shop. I wasn’t there conducting formal research. I was…
Executive Viewpoints October 30I love a good pop-up. A beautifully designed space, an experience that gets people excited, a line out…
Executive Viewpoints October 29Holiday campaigns start earlier every year. Back-to-school displays now share shelf space with holiday promotions, streaming platforms release…
Executive Viewpoints October 28Retailers spend much of the year preparing for a handful of moments that can make or break a…
Executive Viewpoints October 27Data, AI and retail media can turn physical stores from static environments into responsive ones— if retailers avoid…
Executive Viewpoints October 26