Trend Watch

How The Brand Closet Showroom Social Concept Amplifies the Best of Physical Retail

To create a brick-and-mortar experience that is engaging and, most of all, differentiated from its digital counterpart, brands and retailers need to…

The Future of the Mall: Why Developers are Rethinking Everything from Tenant Mix to Events and ‘Adjacencies’

More than 163 million people in the U.S. have been fully vaccinated, and growing concerns around the Delta variant have inspired more…

How U.S. Brands Can Get a Piece of the $115B+ Singles’ Day Opportunity

First off, it seems the term “Singles’ Day” is a bit passé. The more contemporary appellation for the massive Chinese shopping extravaganza…

Latest CAMP Location Showcases the Art of Child’s Play

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale in an increasingly competitive…

Inside Smart Commerce: The Future of Brick-and-Mortar is ‘Store as Media’

When we ponder the future of retail, the store is always involved in discussions. In fact, experts and practitioners across the retail spectrum largely agree that the…

5 Ways NFTs are Creating a New ‘Metaverse’ for Digital Engagement & Commerce

No “hot” tech trend is safe from scrutiny — and NFTs are no exception. Although NFTs, or non-fungible tokens, have garnered a…

Economist is ‘Optimistic, but With an Asterisk’ About Post-Pandemic Retail

The retail industry has been through dramatic changes in the past year-plus, and the disruptions are far from over even as we…

Retailers’ Big Opportunity? ‘Create New Shoppers,’ Advises Kantar SVP

Arguably, no event has disrupted the context of our everyday lives than COVID-19, and while easing regulations have inspired U.S. consumers to…

Dior Taps into the Thirst for ‘Revenge Travel’

Call it what you want — revenge travel, comeback trip, rebound vacay — but the surge in post-COVID travel is more than…

3 Takeaways from NRF Converge: Quick-Hit Quotes from Sephora, Walmart, Zappos and More

After nearly 18 months of seismic changes and Olympics-caliber pivots, retailers are beginning to take a breath and examine what’s happened to…

Study: Resale to Hit $47B by 2025, Giving Fast Fashion a Run for its Money

While the pandemic had a chilling effect on apparel sales as a whole, the resale sector was blazing hot: it grew 29%…

Retailers Wrangle for a Piece of the Prime Day Pie

As Amazon Prime Day approaches, more and more retailers are aiming to get in on the action with their own competing sales….

Marketing Metrics: Google Paid Search Tops Return on Ad Spend With 31% YoY Growth

Making Customer Service Your ‘Secret Weapon’ in Building Customer Loyalty: Lessons from Retail Innovators

Mastering the Last Mile: How to Build a Tech Ecosystem That Creates Great Customer Experiences

What Modern Consumers Expect from Retail Customer Service

40% of Gen Z/Millennials Have Bought Items from Livestreams or Social Media Apps

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