Trend Watch

  • 5 years ago
In 2008, retailers were faced with the Great Recession, which forced consumers to spend less and be savvier about when, where and…
  • 5 years ago
In today’s digitally disrupted world, leading players are creating superior customer care with interactions that are personalized, accurate, collaborative, timely, and appropriately…
  • 5 years ago
With major retail players, such as Amazon and Google, throwing their hats into the same-day delivery fray, it is clear that the…

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