Executive ViewPoints

Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the same time, a rigid…

Retail Media 2.0: How RMNs Can Compete Like Media Giants

It’s 2025, and retail media isn’t just growing – it’s exploding. With double-digit growth projected this year, brands are doubling down on…

Good for the Planet, Good for Your Wallet Wins in Digital Retail

In the past year, one winning pattern with the Similarweb Digital 100 fastest-growing digital businesses was sustainability. Appealing to consumer interest in…

Ecommerce’s Secret Weapon: WhatsApp Tackles Failed Deliveries Head-On

There’s an unspoken rule in ecommerce: you can get everything else right, but if you fail to deliver, you’ve failed the customer….

Loyalty, Love and Lifetime Value: The Mother’s Day Retail Opportunity

Mother’s Day is a retail dream. But it’s not just about one-off sales on one day in May. It is a chance…

Want to Drive Success in 2025? You Need to Diversify Your Social Campaign Creatives

Success in digital advertising doesn’t happen overnight. Instead, it’s the result of thoughtful planning and strategic creativity. With 87% of shoppers saying…

Navigating the Tariff Era: How Retailers can Protect Topline Revenues Without Alienating Price-Conscious Shoppers

Even before the U.S. imposed tariffs on 90 nations, before putting a hold on some tariffs for 90 days, retailers began preparing…

How to Tap into your ‘Movable Middle’ Shoppers Before your Competitors Do

As consumer shopping behaviors become more fragmented in 2025, the path to purchase is no longer linear and brands must adapt to…

Building Tomorrow’s Retail IT: Strategies for 2025 and Beyond

For 2025 and beyond, the emphasis on change in strategy to ensure a healthy consumer base for UK retailers is, unsurprisingly, requiring…

How Retailers can Find Balance When Consumers are Polarized on Social Issues

In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values. When brands like Target…

Data Scraping: A Vital Industry That’s all Grown Up

Retail markets move fast, especially now that many, if not all, major retailers are betting big on emphasizing ecommerce over physical locations….

AI Can Reset Your CX Strategy, but You Need to Learn Some New Ground Rules First

Be honest — exactly how does your organization plan to strategically leverage artificial intelligence? The technology has captured the imagination of businesses…

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Executive ViewPoints

Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retail Media 2.0: How RMNs Can Compete Like Media Giants

Good for the Planet, Good for Your Wallet Wins in Digital Retail

Ecommerce’s Secret Weapon: WhatsApp Tackles Failed Deliveries Head-On

Loyalty, Love and Lifetime Value: The Mother’s Day Retail Opportunity

Want to Drive Success in 2025? You Need to Diversify Your Social Campaign Creatives

Navigating the Tariff Era: How Retailers can Protect Topline Revenues Without Alienating Price-Conscious Shoppers

How to Tap into your ‘Movable Middle’ Shoppers Before your Competitors Do

Building Tomorrow’s Retail IT: Strategies for 2025 and Beyond

How Retailers can Find Balance When Consumers are Polarized on Social Issues

Data Scraping: A Vital Industry That’s all Grown Up

AI Can Reset Your CX Strategy, but You Need to Learn Some New Ground Rules First

Feature Your Byline

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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