How AI and On-Demand Printing Are Leveling the Playing Field for Small Businesses
Lower costs and faster design tools are giving small businesses the freedom to test ideas, learn from customers…
Executive Viewpoints September 21
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Fast Delivery of Bulky Goods Is Ecommerce’s Hardest Problem. Here’s How to Crack It
Since the beginning of ecommerce, shoppers have performed some fairly consistent mental math when buying online. The larger the item, the…
Executive Viewpoints September 18
Your Black Friday Obsession Is Costing You Christmas
Most CPG holiday budgets are still built around a single moment: Black Friday. It’s the biggest promotional push…
Executive Viewpoints September 17
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Holiday Has a Way of Finding the Cracks
Peak season has a way of exposing the store workarounds retailers tolerate all year. This holiday, the real test of store technology is whether it gives associates more ways to…
September 14
The Psychology of Weekend Shoppers, and Why It’s Costing Retailers Loyalty
Weekends are retail’s busiest and most important trading days; it is when footfall peaks with the greatest number…
Executive Viewpoints September 15
Do Retailers Really Need a Chief AI Officer?
Following Kroger and Dollar General, Target has just appointed its first Chief AI Officer (CAIO). Two years ago…
Executive Viewpoints September 14
Why Shoppable Video Needs an Infrastructure-First Checkout Layer
Shoppable video will only scale when the commerce infrastructure behind it is as seamless, secure, and interoperable as…
Executive Viewpoints September 10
Winning Q4 on Amazon: How Smart Brands Build Bestsellers Early
In 2025, 31% of Amazon’s annual online product revenue was generated during the fourth quarter. Gift and holiday…
Executive Viewpoints September 8
Retail is Changing Fast — Here’s Where AI is Already Making the Difference
Retailers worldwide will spend $388 billion on technology by 2026, with AI investments growing at nearly 25% annually,…
Executive Viewpoints September 3
Agents, Get in Line
The virtual waiting room is supposed to be the great equalizer. When thousands of people want something only…
Executive Viewpoints September 1Top Stories
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