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Retailers understand what they need for next-level personalization, but they are still struggling with speed of action and depth of data. A…
Industry Insights
- 3 days ago
The uncertainty created by COVID-19’s resurgence means e-Commerce is going to remain top-of-mind for the foreseeable future, which makes a strong performance…
- 5 days ago
Mark Ghermezian, Co-CEO of the American Dream complex located in New Jersey’s Meadowlands, insists that his internal team doesn’t think of it…
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Direct-to-consumer (DTC) brands have fared well during the COVID-19 crisis, and that trend will likely continue, at least for the near future:…
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China is receptive to a new wave of American retailers: demand for imported goods is on the rise due to COVID-19 travel…
- 3 weeks ago
As our economies re-open post-pandemic, consumers are experiencing more queues and limits than ever before related to store and service interactions. The…
- 4 weeks ago
The COVID-19 pandemic has led to one of the worst financial quarters in retail’s modern history, and the near-universal rise in e-Commerce…
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Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online during the pandemic, customers…
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COVID-19 has accelerated the contactless revolution: 84% of Americans (77% among global consumers) now expect to increase their use of touchless technologies…
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Walmart’s performance during COVID-19 represents a success story, with 10% same-store sales growth and a whopping 74% e-Commerce sales increase in Q1…
- 2 months ago
Fashion retailers were hit hard by the COVID-19 outbreak, but the industry may have found a silver lining: an influx of new…
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In the wake of COVID-19, leadership teams have responded and adapted in different ways. While specific priorities and action items vary based…
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