15 Retail Experts Share Predictions For 2014 In RTP Outlook Guide

Share on linkedin
Share on twitter
Share on facebook
Share on reddit
Share on email

Have mobile payments lived up to the hype? How can retailers compete with Amazon? Are customer engagement strategies measuring up?

These and other questions are asked and answered in the Retail TouchPoints 2014 Outlook Guide. A total of 15 retail industry experts — including well-known analysts, consultants and researchers, and two retailers — have shared their expertise and predictions for 2014 and beyond.


This year, we asked some of last year’s contributors to reflect on their 2013 predictions before commenting on 2014. You’ll be surprised at their candor and comments related to past, present and future insights.

Some key topics for 2014 include: Personalization, Social Evolution, Omnichannel Imperatives and the importance of Analytics. Our experts have contributed tips for executives in all types of retail segments, from specialty and big box to grocery and home improvement.

This year’s contributors include:


Andrea Wasserman, Sole Society

T.J. Gentle, Smart Furniture


2013 Contributors:

Kevin Sterneckert, Gartner

Jerry Sheldon, IHL Services

Gary Schwartz, Impact Mobile

Paula Rosenblum, Retail Systems Research

Robert Passikoff, Brand Keys

Al Ferrara, BDO USA

Pam Goodfellow, Prosper Insight

Jim Dion, Dionco

Laura Davis-Taylor, Shopwork, BBDO

Lora Cecere, Supply Chain Insights


New 2014 Contributors:

Ernan Roman, ERDM Direct Marketing

Larry Freed, ForeSee Results

Chip Bell, The Chip Bell Group


To access a complimentary pdf of the complete Guide, complete the form below.



Access The Media Kit


Access Our Editorial Calendar

If you are downloading this on behalf of a client, please provide the company name and website information below: