Industry Insights

Next Up in the Trump Tariffs Saga — the Supreme Court. Here’s What Could Happen and How to Prepare

Since President Trump first announced tariffs on Canada and Mexico on Feb. 1, followed by his sweeping “reciprocal tariffs” imposed on the…

Listen Now: Legendary Adman Ellis Verdi on the Art of Retail Advertising

This past summer, American Eagle made headlines around the world with its “Sydney Sweeney Has Great Jeans” ad spot. Whether you liked…

PayPal Joins the ChatGPT Instant Checkout Bandwagon

[Update as of Oct. 28, 2025] PayPal plans to connect its global merchant network to OpenAI, creating a platform for tens of…

How Walmart Business Gives Back Precious Minutes to Time-Starved SMB Owners

Small- and medium-sized businesses (SMBs) face a shortage that no supply chain can restock: the time spent performing administrative and operational tasks…

Value Takes Precedence in Purchase Decisions as Consumers Tire of Price Fluctuations

New consumer research from AlixPartners reveals that despite rising inflation and concerns about the impact of tariffs, price alone is no longer…

Why Stores Could Benefit from AI’s Reshaping of Ecommerce

Retailers will be forgiven if their heads are spinning after this turbulent year of near-constant shifts in the landscape thanks to both…

Listen Now: AI Answer Engines and the New Rules of Ecommerce

AI will drive $260 billion in global online sales and $1.6 trillion in in-store sales this holiday season, according to Salesforce. Not entirely surprising given that…

Seasonal Pop-Ups’ Short but Important Role: Bringing Variety and New Voices to the Mall Experience

‘Tis the season for seasonal pop-ups: As Halloween-themed retailers race toward Oct. 31, Christmas shops already are stocking up on decorations, trees,…

As ChatGPT Focuses on Checkout, Google Hones its Shopping Experience

As consumers increasingly begin their shopping journeys with conversational AI tools like Google’s Gemini, ChatGPT and Perplexity, there’s been a growing sense…

Listen Now: What Leaders Can Learn from Dick’s, Target & the Athleisure Boom

Sports retail has been at the center of some of the biggest news of the year, with ongoing talk of the turnaround…

How Google is Helping Marketers Adapt to the First AI-Powered Holiday Season

The introduction of AI into online search is precipitating a massive shift in the way users navigate the web. In fact, since…

Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner

Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting a blockbuster holiday —…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.