ThirdChannel, a retail execution and in-store customer experience solution provider, has released a real-time safety auditing system that has been developed using the latest guidance from the CDC, WHO and state and local guidelines. The mobile auditing system, Retail Safety Auditor, is designed to help retailers create a safe environment for associates and shoppers.
The solution helps simplify how retailers conduct store-wide audits, with scores for each store to help them discover and sanitize safety hotspots. The modules follow a routine walkthrough for all kinds of stores to collect information about:
- Customer information and safety;
- Employee education, health and safety;
- Store cleanliness and sanitization;
- Security and loss prevention;
- Evolving state and local guidelines; and
- Customer confidence feedback.
The solution also provides an audit trail designed to reduce business and legal risks for retailers as they reopen their stores. The solution is available in both free and enterprise versions, and audits can be conducted by authorized in-store personnel or one of ThirdChannel’s CertSafe Representatives. The representatives also can enforce safety measures in-store, train employees on safety best practices and take temperatures at store entrances.