Trend Watch

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce…

Study: More Boomers Shopping Internationally, but They Prefer a Localized Online Experience

When it comes to cross-border ecommerce, one size emphatically does not fit all. COVID-19 spurred huge growth in the number of consumers…

Target, Lowe’s, Sephora, Foot Locker Among Retailers Boosting Black Brands

Retailers across multiple verticals are taking concrete steps to diversify their merchandise mixes with products produced by women, Black people and other…

As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and Apple were two of…

Investors, Real Estate Execs Agree: ‘Medtail’ Investments Will Surge in 2021

With the acceleration and volatility of COVID-19, the wellness industry saw a surge in consumer demand and supplier activity. In particular, preventative…

5 Ways COVID-19 has Reshaped Consumer Behavior

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to…

Survey: COVID-19 Travel Restrictions Spur Huge Growth in Cross-Border Ecommerce

On the surface, 2020 wasn’t a great year for globalization. With borders closed and travel restricted, in-person international interaction was at an…

10 Consumer Trends Shaping the Future of Retail

Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. A new report,…

5 Holiday Trends to Watch Include Rise of ‘Couch Commerce,’ Curbside Pickup

New travel restrictions sparked by COVID-19 made Thanksgiving shopping activities look very different this year….

Blockbuster Alibaba Singles Day Signals China’s Economic Recovery, U.S. Opportunities

The topline numbers from Alibaba’s 11.11 shopping festival indicate the strength of China’s rebound from the impact of COVID-19. Singles Day —…

Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retailers have reason for cautious optimism this holiday season: shoppers are expected to spend an average of $997.79 on gifts, holiday items…

Holiday Success Recipe: Strategically Target Discounts, Focus on Fulfillment , Amp Up Agility

The 2020 holiday season will be dominated by uncertainty, a sharp contrast to the relatively steady growth in spending and ecommerce traffic…

How the Vaccine Rollout Will Impact Shopping

Unlocking the Secrets to an Outstanding Commerce Operation

How Agile Is Your Promotional Strategy? Customer Behavior Shifts Require Flexibility, Personalization

BI and Analytics Tech Guide: What Retailers Need to Keep up With Shopper Behavior in a Post-COVID World