Retail TouchPoints
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Gartner’s Emily Weiss on How Holiday Shoppers Are Use GenAI for Inspiration, Not Automation: RetailTouchPoints.com Q&A
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Signup for Webinar Focused on How Leading Brands Keep Peak Season Campaigns on Schedule
Key Takeaways Movado Group cut asset search and retrieval times by 50% with Bynder’s DAM platform, which lets it deliver high-volume collections across owned and licensed watch brands while keeping…
News October 27
Building Customer Relationships in the Age of AI: Klaviyo Chief Product Officer Elias Torres
This episode is brought to you by National Retail Federation. Featuring: Elias Torres, Chief Product Officer, Klaviyo AI is quickly becoming a new front door to commerce. Instead of beginning…
Podcasts October 27
The Next Interactive Store Won’t Wait To Be Touched
Data, AI and retail media can turn physical stores from static environments into responsive ones— if retailers avoid adding operational complexity For years, the retail industry treated the touchscreen as…
Executive Viewpoints October 26
From Product Research to Fulfillment: How AI Is Simplifying Ecommerce Operations
Artificial intelligence is reshaping the entire retail lifecycle—streamlining everything from customer discovery and automated content creation to predictive inventory and frictionless post-purchase support. By unifying front-end experiences with back-end logistics,…
October 19
Target’s Holiday Strategy Centers on New AI Shopping Assistant
Key Takeaways Target has launched Ask Target, an AI-powered shopping assistant available in beta on Target.com and the Target app, to help guests find inspiration and narrow gift choices this…
News October 26
AI: The New Gatekeeper in the Purchase Decision
For much of the past two decades, retailers have focused on helping consumers find products online. Search engines became the gateway to discovery, leading to major investments in search optimization,…
Executive Viewpoints October 23
Jos. A. Bank Debuts New Store Design
Key Takeaways Jos. A. Bank opened a 4,960-square-foot store in Peachtree City, Ga., on Oct. 14 with clearer sightlines, defined product areas and a dedicated Experience Center for consultations and…
News October 23
Affordability Shapes Winter Holiday Shopping: NRF Holiday Survey
Key Takeaways More than half of holiday shoppers say the economy will affect spending plans, prompting many to seek deals, compare prices online and use coupons. Consumers are balancing early…
News October 22
From Pop-Up to Payoff: What the Best In-Store Brand Activations Get Right
Retail activations can take many forms, but the best ones tend to share a few characteristics. They give consumers a reason to stop. They make the experience relevant to the…
Executive Viewpoints October 22
KPMG: Holiday Self-Gifting Jumps 18% As Shoppers Plan to Treat Themselves
Key Takeaways U.S. consumers expect to spend an average of $783 this holiday season, up 5% from last year, with self-gifting rising 18% to an average of $354, according to…
News October 21
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