Retail TouchPoints
Beyond the Match: How Retailers and Brands Aim to Ride 2026 World Cup Momentum
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Macy’s, Ulta Report Consumer Resilience and Strong Q1 Results
Despite ongoing macroeconomic pressures and widespread reports of consumer caution, retailers like Macy's and Ulta Beauty reported robust first-quarter earnings for fiscal 2026. Data suggests a disconnect between consumers' stated…
Features June 3
Is Your Social Listening Strategy Feeling a Bit Out of Shape, or is it Ready to Catch the Next Big Wave?
Products fly off the shelves before you know it, and suddenly you’re left wondering how to keep up with what customers want next. Sound familiar? Retail has always moved quickly,…
Executive Viewpoints June 3
Retail TouchPoints Names Kate Robertson Editor in Chief, Kate Walker Associate Publisher
Retail TouchPoints has named Kate Robertson its new Editor in Chief, adding a journalist with experience covering the retail sector, brand strategy and consumer behavior to lead the publication’s editorial coverage. Robertson will oversee coverage of the retail…
News June 2
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
When Routine Breaks: Why Everyday Grocery Decisions are no Longer Automatic
The era of autopilot shopping is ending. For decades, many CPG categories benefited from something close to cruise control. Shoppers scanned the aisle, reached for familiar brands and moved on.…
Executive Viewpoints June 2
Register Now for June Webinar: Elevating the AI‑Powered Ecommerce Experience and Scale
Laura Moses, Principal Partner Manager for Shopify at Vertex, and Pat Esposito, Principal Partner Manager for Microsoft at Vertex, will detail how disconnected systems, manual processes and inconsistent tax handling…
News June 1
The Physical Store is Still Retail’s Most Powerful Storytelling Platform
Walk past a well-designed store window and something happens almost instantly: you slow down. Maybe you pause to take a closer look. Maybe you step inside. Long before digital ads…
Executive Viewpoints June 1
How Frances Valentine Built a Viral Fashion Brand Around Women 50+
Key Takeaways Frances Valentine has found major success by focusing on the underserved and highly affluent 50+ female consumer Co-founder and CEO Elyce Arons’ authentic social presence has become a…
Podcasts June 1
Value-Seeking Consumers, Expanded Multi-Price Assortment Power Strong Q1 for Dollar Tree
Saying its business model is built for economic environments like this one, Dollar Tree CEO Michael Creedon reveals how the retailer is enhancing customer appeal with expanded multi-price product assortments.
News May 29
Independent Retail Optimism Hits Lowest Point Among All Industries, NFIB Survey Finds
The National Federation of Independent Business reports that independent retail is the most pessimistic business segment in the country, with an Optimism Index of 94.1, the lowest of all industries…
News May 29
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