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Steven Shwartz on Retail Remix
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Episode 62

Evil Robots, Killer Computers and Other AI Myths

Featuring: Steven Shwartz, AI Investor and Researcher 

Dr. Steven Shwartz has more than 40 years of experience in artificial intelligence (AI). A researcher, analyst, author and investor, Steven has invaluable knowledge of how the technology has evolved and, most of all, how retailers can realize the value of its capabilities.  
 
As a result, Steven has uncovered some misconceptions and flat-out lies about AI. During this episode of Retail Remix, Steven and host Alicia Esposito discuss the most common myths that are impacting AI adoption, and what is needed to drive progress and innovation. Listen to learn:  

  • The political, economic and social implications of AI’s maturity;  
     
  • New AI trends and applications for retailers; and 
     
  • Ways to harness the power of AI and humanity to minimize bias and accelerate productivity.

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Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Bi-monthly, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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