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Mid-Year Retail Check-In: What’s Working, What’s Shifting and What’s Next
The first half of 2026 moved fast. Consumer behavior shifted, the competitive landscape evolved and…
The AI Shopping Journey: What’s Delivering Results for Retailers Now
AI is reshaping more of the shopping journey, but which experiences are truly improving results…
Will AI Replace the Store Associate? Separating Hype from Reality
The headlines say AI is coming for retail jobs. But is that the real story?…
From Click to Confidence: Elevating AI‑Powered Ecommerce Experience and Scale with Shopify, Microsoft & Vertex
Customer expectations for ecommerce continue to rise. Buyers expect transparent pricing, seamless checkout and consistent,…
Fragmented Commerce: Where Enterprise Growth Breaks Down
Enterprise retail doesn’t stall due to lack of demand — it stalls when commerce fragments faster than…
The Dawn of AI and Agentic Commerce: Key Consumer Research on Agentic AI
Despite being in the early stages of AI-driven global commerce, the retail landscape is already…
Retail Trendcaster: Technologies Shaping the Future of Retail
June 9-10, 2026 Every quarter, the Retail TouchPoints team brings together thought leaders and in-house…
Navigating Global Change: What’s Redefining Cross Border Ecommerce in 2026
International demand keeps climbing, but the rules of global ecommerce are shifting beneath brands: changing…
2026 Store Operations & Experience Benchmark Survey: Retailers Embrace Digital Tools to Nurture In-Store Engagement
When we think about retail technology, we often focus on the architecture needed to support…
State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans
Even as ecommerce expands, the brick-and-mortar experience remains crucially important — and constantly evolving. Now…
Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content
The future of digital commerce is already here — fast, flexible, and powered by AI.…
The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience
AI technology is constantly evolving, and it’s up to retail brands to keep up. According…
