The Retail TouchPoints Network

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Connect The Dots With Data – Boost Retail Performance with Omnichannel Analytics

Retail Investment Playbook: Strategic Moves for the New Ecommerce Landscape

Performance is Money: Optimization of Rich Media Drives Revenue in Ecommerce

How Does Today’s Consumer Engage and Purchase?

How to Adapt Your Loyalty Program to Changing Customer Shopping Habits

The Changing Role of Store Associates and Customer Service Agents

Customer Experience in Retail: Data Drives Everything

2021 Loyalty Industry Data Study: Insights, Challenges & Plans from Today’s Retailers

The Definitive Guide to Ecommerce Customer Experience

Resource Center

Marketing Metrics: Google Paid Search Tops Return on Ad Spend With 31% YoY Growth

Making Customer Service Your ‘Secret Weapon’ in Building Customer Loyalty: Lessons from Retail Innovators

Mastering the Last Mile: How to Build a Tech Ecosystem That Creates Great Customer Experiences

What Modern Consumers Expect from Retail Customer Service

40% of Gen Z/Millennials Have Bought Items from Livestreams or Social Media Apps

Seizing Marketplace Opportunity: A Practical Guide to Online Expansion

Feed Your Brain: 42.5% of Consumers Challenged by School Lunch Planning and Prep

Why Dedicated Pickup Lockers Need to be Part of ‘BOPIS 2.0’

Creative Pricing Strategies for Brands: Proven Tips for Boosting Your Ecommerce Profitability

2021 Premium Loyalty Data Study: Meeting Rising Consumer Loyalty Expectations Post-Pandemic

How to Make Your Direct Mail Assets Even More Valuable

Is Your Fraud Protection Too Good?