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According to the 2024 Retail CFO Outlook Survey, retail CFOs report positive but tempered outlooks as revenue expectations decrease while profitability expectations…
For retailers, the integration of digital and physical shopping means they’re connecting with shoppers in more ways than ever before. The good…
Retailers today are tackling many pressing issues, including supply chain constraints, wavering customer loyalty and inflation. But leadership teams still need to…
Today, earning customer loyalty demands more than a singular program based on tiers, currency, or points — it requires an overarching strategic…

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