Reports

Exclusive Survey: Impact Of New Retail Roles

Retail companies continue to add new titles and tweak existing ones in order to transform their businesses and prepare for the digital…

Brand Advocates Boost Conversions With Referral Marketing

Creating a successful referral marketing program involves more than simply pasting “Refer a friend!” buttons all over your web site. Multiple elements…

How To Boost Conversions By Eliminating Payment Hurdles

As more retail purchases move to small-screen devices, simple and friction-free payment is paramount. Consumers faced with a clunky, complicated checkout process…

The Three Layers Of Effective Location-Based Marketing Strategies

Location-based technology has created plenty of buzz around its potential benefits, but implementation by retailers remains fairly low. The technology was retailers’…

Price Wars: How Retailers Can Compete With Unique Product Assortments & Customer-Segmented Promotions

Pricing continues to be a sensitive subject for both retailers and consumers. Can you blame either one? On one hand, retailers are…

2017 Outlook Guide: Insights And Predictions From 13 Industry Experts

The Retail TouchPoints 2017 Outlook Guide provides answers to some of the most pressing questions retailers face today, from “How do I…

2017 Technology Preview

Exclusive Predictions From 15 Retail Executives For the fifth year, Retail TouchPoints has asked leading retail experts to share their insights on…

Innovation Labs Turn Cutting-Edge Ideas Into Real-World Success

It’s no exaggeration to say that the retail experience is being transformed by technology. Some of the innovations are highly visible —…

SMBs Get Social, Spotlight Brand Value To Stand Out

In today’s retail climate, with traditional brands struggling to engage consumers and reel in sales, smaller retailers have a gigantic opportunity to…

Survey: Reducing Friction Across The Omnichannel Customer Journey

Retailers across the spectrum see the value that omnichannel strategies bring to their organizations. This report, based on 117 responses to the…

Payment Focus Shifts From EMV To Friction-Free Digital Commerce

A funny thing happened on the way to full EMV adoption in the U.S.: the effort to remove checkout friction from digital…

E-Commerce Outlook Guide 2017

This second annual Retail TouchPoints E-Commerce Outlook Guide brings together insights into the most vital digital commerce trends, from 15 top industry…

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Reports

Exclusive Survey: Impact Of New Retail Roles

Brand Advocates Boost Conversions With Referral Marketing

How To Boost Conversions By Eliminating Payment Hurdles

The Three Layers Of Effective Location-Based Marketing Strategies

Price Wars: How Retailers Can Compete With Unique Product Assortments & Customer-Segmented Promotions

2017 Outlook Guide: Insights And Predictions From 13 Industry Experts

2017 Technology Preview

Innovation Labs Turn Cutting-Edge Ideas Into Real-World Success

SMBs Get Social, Spotlight Brand Value To Stand Out

Survey: Reducing Friction Across The Omnichannel Customer Journey

Payment Focus Shifts From EMV To Friction-Free Digital Commerce

E-Commerce Outlook Guide 2017

3 Ways Generative AI is Transforming Brand Experiences

Harnessing the Power of Fitting Rooms: Elevating Visual Storytelling and Unified Commerce Experiences

Getting Practical: Generative AI for Your Ecommerce Visuals

Personalization Challenges Aren’t Unique to Retail

Grocery Shoppers Seeking More Engaging Experiences, Holistic Health Offerings

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