Webinars

Advanced Traffic Analysis Yields Profitable Workforce Insights

To succeed in today’s competitive marketplace, merchants must optimize every aspect of operations. Using video intelligence, retailers can improve conversions and enhance…

Developing an Effective Mobile Engagement Strategy

Consumers want to shop on their mobile devices, but they often encounter issues: four in five consumers experience problems when conducting transactions…

The True Experience Of One: Personalizing The Mobile Shopping Experience

More than half of total online retail revenue will come from mobile by 2014, according to the National Retail Federation. In order…

10 Trends Transforming The Store

How Top Retailers Are Improving Customer Experience & Increasing Margins w/ Superior Store Ops Today’s well-informed, resourceful consumers are demanding an omnichannel…

Achieving Dialogue In The Age Of The Omni-Channel Customer

“Blast” marketing strategies of the past are no longer sufficient to engage today’s customers and foster loyalty. Typical campaign response rates have…

Improving Business Performance With Customer Insights

High Performance Retail: The Art of Understanding the Customer With more than 45% of all customers accessing product information via web sites, mobile…

Shift Your Web And Mobile Performance Into High Gear

Optimal site performance directly impacts the customer experience, preventing shoppers from abandoning retailers’ sites. However, smartphones and tablets are now impacting customer…

Conquering The Omnichannel Arena

Converging the customer experience across channels has never been more important. In fact, in a recent Retail Systems Research (RSR) study, more…

Stocking The Inventory Optimization Toolbox

Forward-thinking retailers are accessing new inventory strategies in order to meet the challenging demands of today’s connected consumers. Item-level RFID and distributed…

Influencing In-Store Purchase Decisions In The Era of Daily Deals

How does pricing effect the customer experience? Recent and historic research from ForeSee, a pioneer in technology-driven customer satisfaction analytics, illustrates that…

The Mobile POS Tipping Point

Retailers are beginning to realize the importance and relevance of Mobile POS. While early adopters already have implemented the technology, most retailers…

Path to Revolutionary Merchandising and Marketing Decisions

Retailers are under pressure from all sides today, from the empowered consumer to increased competition. Leading retailers have joined the revolution to…

Join the retail community as we come together for three days of strategic sessions, meaningful off-site networking events and interactive learning experiences.