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Unified Commerce And The Customer Experience

From ordering a product on a retail mobile app, to visiting the store to purchase or exchange an item, find out how 30 top omnichannel retailers performed in the study: Unified Commerce And The Customer Experience. Gain valuable insight to improve the customer experience, including:

  • Showcase Inventory Status In The Mobile App
  • Ensure App Check-Out Is User-Friendly And Simple
  • Focus On Relevant Post-Purchase Communication
  • Empower Store Associates With Customer And Product Data

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