From ordering a product on a retail mobile app, to visiting the store to purchase or exchange an item, find out how 30 top omnichannel retailers performed in the study: Unified Commerce And The Customer Experience. Gain valuable insight to improve the customer experience, including:
- Showcase Inventory Status In The Mobile App
- Ensure App Check-Out Is User-Friendly And Simple
- Focus On Relevant Post-Purchase Communication
- Empower Store Associates With Customer And Product Data
Fill out the form below to unlock the mystery shopper study findings!