AI Commerce Depends on Open, Foundational Location Data
The shift toward autonomous AI shopping agents is accelerating, moving agentic commerce from an experimental concept to an…
Executive Viewpoints May 25
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Saks Fifth Avenue Launches AI-Powered Conversational Customer Experiences
Saks Fifth Avenue has partnered with the NLX AI platform and Amazon Web Services (AWS) to offer voice-first,…
News August 8
Where Amazon and Walmart Are Looking Next: Even Faster Delivery, Healthcare and AI, Of Course
Earlier this week we dissected the similarities and differences between Amazon’s “Why” approach to innovation and Walmart’s “And”…
Features May 29
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Amazon Launches Advertising Service for Retailer Apps, Websites
Amazon has unveiled a new offering — the Retail Ad Service — which will allow any retailer to…
News January 9
How AI Assistants are Already Reshaping Shopping
2024 is set to go down in history as the year of the AI assistant. Amid all the…
Features December 17
Amazon’s Just Walk Out has Left the Building
[Update as of 4/17/2024] In a blog post clarifying its strategy around cashierless technology, Dilip Kumar, VP of…
News April 17
As Amazon Launches AI Shopping Assistant, Jassy Predicts AI will Drive ‘Tens of Billions’ in Revenue in Coming Years
Amazon has debuted Rufus, a new generative AI-powered conversational shopping experience, at the same time that it reported…
News February 2
Amazon Adds ‘Badge Pay’ to Just Walk Out Deployment in Georgia Hospital
Amazon’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums,…
News January 12
Amazon to Sell Hyundai Cars Online in 2024; Automaker Selects AWS as Cloud Provider
No, they won’t arrive on your doorstep in a giant box cushioned by packing peanuts, but Amazon customers…
News November 17Top Stories
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