boris

How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies…

RTP Live! Session: Retailers Not As BOPIS-Capable As They Say They Are

As many as 80% of retailers say they are “omnichannel ready” and frequently point to their buy online/pick up in-store (BOPIS), buy…

Study: Only 27.5% Of U.S. Retailers Offer BOPIS, Trailing UK, France, Germany

Buy online/pick up in-store (BOPIS) has been recognized as a key element driving seamless shopper journeys, but U.S. merchants remain a step…

Study: Consumers Prefer Convenience Of BOPIS Over Experience

Even though mobile, social and e-Commerce sales are booming, JDA’s latest Consumer Survey revealed that more than half of consumers still prefer…

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