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Starbucks Replaces Top Finance Exec in Latest C-Suite Shuffle

Starbucks has named Cathy Smith as its new CFO, replacing the departing Rachel Ruggeri in the latest leadership change at the coffee…

Starbucks Hires Chipotle Alum as New Global Chief Brand Officer

A few months after joining Starbucks as its new CEO, Brian Niccol has brought his first Chipotle alum over to the new…

Navigating the Future of Loyalty: Innovative Strategies for Engagement, Rewards and Unveiling the Differences Ahead

Loyalty programs have long been a staple of the business world, offering incentives and rewards to engage and retain customers. However, as…

Starbucks CEO Steps Down Less Than Two Years Later

After less than two years at his post, Laxman Narasimhan is stepping down as CEO of Starbucks. Brian Niccol, who currently serves…

As Mobile Sales Surge, Retailers Double Down on the App Experience

Insider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales — and 6.5% of all…

Apple Faces Unlawful Firing Charges, Chipotle Reaches Settlement as Labor Disputes Continue

Retailers are continuing to face challenges from organized labor after the Communications Workers of America (CWA) filed two unfair labor practice charges…

REI Names New Chief People Officer, Promotes Merchandising and Private Label Execs

REI has hired Apple Musni as its new Chief People Officer, effective March 20, and promoted two executives to leadership positions: Chris…

The Reality of the Metaverse: Debunking 3 Myths about the World(s) of Web3

While the initial consumer and media hype surrounding the metaverse seems to have simmered down from its 2021 highs, the virtual spaces…

TikTok Tops 800M Users: Is It Retail’s Next Big Social Investment?

Even though TikTok has only been available to the global market since 2017, it’s already won the hearts and attention of Gen Z (or Centennials) everywhere. The premise is simple yet powerful…

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