customer intelligence

Episerver Leverages Omnichannel Abilities With Optivo Acquisition

Episerver, a provider of digital content, commerce and marketing management platforms, has acquired omnichannel campaign management and customer intelligence solutions provider Optivo….

Rock/Creek Unites Digital And Store-Based Customer Tracking

Rock/Creek has a lot to gain from learning about its customers — particularly their plans for outdoor adventures. The retailer’s most valuable…

Smarter Remarketer Taps Michael Osborne As New President

Smarter Remarketer, a provider of customer intelligence for multi-channel retailers, named Michael Osborne as its new President. Prior to joining Smarter Remarketer,…

Big Data’s Role In The Loyalty Equation

This is Part 3 of Retail TouchPoints’ three-part Customer Loyalty Report. This feature spotlights the rise of the SoLoMo shopper and how…

Retailers, Analysts And Solution Providers Share Social Media Analytics Best Practices

This is Part V and the final installment of Retail TouchPoints’ multi-part feature exploring trends and developments in social media analytics, the…

In-Store Insights Help Turn Browsers Into Buyers

There’s a lot of chatter in the retail space about the threat of online sales to traditional brick-and-mortar stores. Perhaps that talk…

SAS Strengthens Grocery Biz With Winn-Dixie Win

With the announcement that the Winn-Dixie supermarket chain has selected SAS Merchandise Intelligence and Customer Intelligence, SAS is on its way to…

customer intelligence

Episerver Leverages Omnichannel Abilities With Optivo Acquisition

Rock/Creek Unites Digital And Store-Based Customer Tracking

Smarter Remarketer Taps Michael Osborne As New President

Big Data’s Role In The Loyalty Equation

Retailers, Analysts And Solution Providers Share Social Media Analytics Best Practices

In-Store Insights Help Turn Browsers Into Buyers

SAS Strengthens Grocery Biz With Winn-Dixie Win

Location-Based Ads Can Make Online Transactions 25% More Likely

Maximizing Marketplace Performance: How To Succeed Everywhere From Amazon To Walmart

The Future Of E-Commerce: Shifting To A Digital-First Approach

Smart Speaker Devices Are In 30% Of Homes, So Retailers Need To Talk The Talk

Retail Survival Requires Digitally Enabling Your Frontline Workers

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