customer trust

Inconsistent Product Info Spurs Returns, Erodes Customers’ Trust

A significant majority (76%) of consumers have noticed inconsistent product content for the same product across channels, according to research from product…

Does Apple Pay Have A Trust Problem?

This holiday, more than half of shoppers said they would be interested in paying for a gift via their mobile device, according…

UPDATE: Target Focuses On Building Customer Trust Following Data Breach

UPDATE: On Friday, Dec. 27, 2013, Target revealed that encrypted PIN data was removed from its system during the data breach. However,…

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