happy returns

5 Ways To Rein In Costly Online Returns

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns….

Happy Returns Reopens 200+ Store-Based Return Bars, Adds Contactless Procedures

More than 200 in-person return drop-off locations are operating again at retailers including Paper Source and Cost Plus World Market. Happy Returns…

BigCommerce And Happy Returns Partner To Improve Returns CX

BigCommerce has integrated its e-Commerce platform with the Happy Returns suite of returns software and reverse logistics infrastructure. Through Happy Returns’ Online Return…

Avenue, Now Digital-Only, Secures Physical Sites For Returns

Plus-size women’s apparel brand Avenue, which closed its brick-and-mortar stores following its August 2019 bankruptcy, will nevertheless be able to offer shoppers…

Rothy’s, Draper James Cut Return Rates After Adopting ‘One-Click’ Exchange

Rothy’s and Draper James have increased online product exchange rates after implementing the Happy Returns online return and exchange service. Since last…

Cost Plus World Market Will Host ‘Return Bars’ Chainwide

Following an 11-store pilot program that began in April, Cost Plus World Market will host Happy Returns Return Bars in all 276 of…

Exclusive Q&A: Can Happy Returns Defuse Online’s ‘Ticking Time Bomb’?

It’s certainly understandable that more than one industry expert has referred to returns as the “ticking time bomb” of e-Commerce. For retailers,…

PayPal Participates In $11 Million Happy Returns Funding Round

PayPal has made a strategic investment in Happy Returns as part of an $11 million financing round that also included existing investors…

Happy Returns Debuts Self-Service Return Kiosks

Happy Returns, a provider of return and logistics solutions for retailers, has launched a new self-service return kiosk designed to provide consumers…

Paper Source Expands ‘Return Bars’ Service To All 125 Stores

Happy Returns, which offers a combination of software, services and logistics for returning items purchased online, will place its “Return Bars” in…

Happy Returns Adds 5 Retailers, Opens 40th Return Bar Site

Happy Returns, which provides customers with locations for in-person returns in 14 major metropolitan areas, has added five retailers to its network….