happy returns

PayPal Acquires Happy Returns

PayPal has acquired ecommerce returns solution Happy Returns as it continues to expand beyond payments, with the aim of becoming a “digital…

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce…

Simon Partners With Narvar to Provide Physical Return Locations

Mall operator Simon is launching a program that will allow consumers to quickly drop off returns from approximately two dozen brands at…

Solution Providers Partner to Enhance In-Person Return Capabilities

Inmar Intelligence will become a reseller of Happy Returns’ Returns Bar and Online Returns Exchange Services (ORES). The partnership will merge Inmar’s…

FedEx Adds 2,000 Stores to Retail Returns Network

FedEx will partner with Happy Returns to offer the solution provider’s in-person return service at more than 2,000 FedEx Office locations. The…

5 Ways To Rein In Costly Online Returns

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns….

Happy Returns Reopens 200+ Store-Based Return Bars, Adds Contactless Procedures

More than 200 in-person return drop-off locations are operating again at retailers including Paper Source and Cost Plus World Market. Happy Returns…

BigCommerce And Happy Returns Partner To Improve Returns CX

BigCommerce has integrated its e-Commerce platform with the Happy Returns suite of returns software and reverse logistics infrastructure. Through Happy Returns’ Online Return…

Avenue, Now Digital-Only, Secures Physical Sites For Returns

Plus-size women’s apparel brand Avenue, which closed its brick-and-mortar stores following its August 2019 bankruptcy, will nevertheless be able to offer shoppers…

Rothy’s, Draper James Cut Return Rates After Adopting ‘One-Click’ Exchange

Rothy’s and Draper James have increased online product exchange rates after implementing the Happy Returns online return and exchange service. Since last…