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Kizik Takes its Hands-Free Shoes on a National Tour to Deliver ‘A-ha’ Moments

JCPenney Upstages Bezos with $10,000 Wedding in Venice, California

British Outdoor Brand Berghaus Launches in North America in Time for Oasis Tour

PwC Back-to-School Survey: To Stretch Their Budgets, 37% of Parents will Only Buy Items on Sale

How ‘Process Mining’ Refines Ikea’s Rich, Plentiful Data so it Can be Put to Use

Listen Now: From Family Roots to Future Growth — Inside Bealls’ Century-Long Retail Journey

kustomer

Kustomer Harnesses AI To Offer Automated Customer Service Interactions

Kustomer has introduced KustomerIQ, a tool that embeds AI and machine learning across the Kustomer platform to enhance retailers’ customer service capabilities….

Kustomer Secures $26 Million In Series B Funding

Kustomer, a customer experience, service and support platform, has raised $26 million in Series B funding, bringing the total round to $38.5…

The Future Of Voice Shopping And Experience

How do we shop? We no longer just “go to the store”. We can buy on our computers, phones, watches and speakers….

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

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Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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