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Getting Real About Omnichannel Retail

Let’s face it: “omnichannel retail” is a term constantly thrown around the industry. In fact, it’s thrown around so much that it’s…

Aptos Addresses Personalization In-Store

In this episode, Dave Bruno, Marketing Director at Aptos and Andrew Spear, VP of Technology at F3G, share a new solution for…

Addressing Change Management Challenges At Lifeway Christian Stores

Lifeway Christian Stores is working with Relex to solve systems and integration challenges at its 170 stores. The new solution allowed the…

How The Entertainer Personalizes The Toy Store Experience

The Entertainer is one of the largest independent toy retailers in the UK and operates more than 100 brick-and-mortar stores, as well…

Cisco’s Ed Jimenez Addresses New Realities On Mobilizing The Store

In this episode of TouchPoints TV, Ed Jimenez, Global Retail Director at Cisco, talks about new demands in flexible fulfillment, how mobile…

Innovation Initiatives At Neiman Marcus

This year the Neiman Marcus Innovation Lab is working on several new projects, including the Luxottica Sunglass mirror and an update to…

Making The Community-Commerce Connection

Marta Wohrle founded Truth In Aging as a community-based initiative to empower women over 40 to identify the best beauty products. Community…

‘Shop Local’ Strategy Drives Omnichannel Initiatives At Guess

Guess received a Customer Engagement Award for Cross-Channel Strategies from Retial TouchPoints. Guess is working with Radius8 to deliver a Shop Local…

‘Hyperseasonal’ Hickory Farms Gains Endless Aisle Capability With Digital Transformation

Hickory Farms is “a multi-million dollar business that operates like a billion-dollar business for 12 weeks of the year,” according to Director…

Touch Of Modern Ramps Up Content, Mobile Strategies In 2017

In 2017, content marketing and mobile optimization are two major imperatives that every retailer needs to get right, or they’ll be left…

Smart, Connected Receipt Printers Align With Mobile POS Expansion

Worldwide growth of mobile POS acceptance is fueling growth in the receipt printer market, particularly as mobile POS is increasingly adopted by…

The Changing Role of the Marketer

Retail marketers’ roles and responsibilities have changed forever. They’re no longer just tasked with sending blast emails and one-size-fits-all ads to customer…