#NRFVideoCoverage2014

TouchPoints TV at #NRF14: Scott Knaul, SMK Workforce Solutions

The retailers able to deliver a consistent customer experience are the ones that are able to succeed, Knaul noted. Specifically around workforce…

TouchPoints TV at #NRF14: Curt Bimschleger, GENCO

Bimschleger shared his insights on the importance of effective omnichannel returns processes. Retailers today are asking for all-in-one facilities that include fulfillment…

TouchPoints TV at #NRF14: Michael Colaneri, AT&T

Mobility is at the top of the list, then integration and analytics, according to Colaneri. “Mobility is a little more than just…

TouchPoints TV at #NRF14: Atul Jalan, Manthan Systems

Jalan discussed the future of analytics at a Big Idea session during NRF 2014. “Information has become intelligent,” he explained. The Manthan…

TouchPoints TV at #NRF14: Russell Young, Stratacache

“Over the past couple years, retailers have been spending a lot of time trying to identify with themselves – What channels are…

TouchPoints TV at #NRF14: Lori Schafer, SAS

Retailers need to innovate, innovate, innovate, said Schafer. They must understand what’s coming. If they were not the early adopters, they must…

TouchPoints TV at #NRF14: John Thrailkill, The Container Store

One of the best companies to work for, according to Fortune Magazine, The Container Store is seeking “simplification” in the way store…

TouchPoints TV at #NRF14: David Dorf, Oracle Retail

“We don’t use the term ‘omnichannel,’ we use the term ‘Commerce Anywhere,’” noted Dorf. Commerce Anywhere is a connection between applications to…

TouchPoints TV at #NRF14: John Hnanicek, Charming Charlie

Last year Charming Charlie opened 50+ stores in the U.S., with more planned for 2014. The company recently launched a loyalty program…

TouchPoints TV at #NRF14: Jay Yanko, Verizon Enterprise Solutions

For Verizon, the three pillars of omnichannel retail are cloud, mobility and security. In recent weeks, security especially has become a hot…

TouchPoints TV at #NRF14: Linda Palanza, OneView Commerce

OneView Commerce announced a partnership with hybris Software to “allow retailers to base their entire business from in-store and web on one…

TouchPoints TV at #NRF14: Todd Berner, Zebra Commerce

“Mobility is a revolution,” said Todd Berner, VP of Zebra Commerce. “It has been around for a while, but it’s really starting…

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