omnichannel fulfillment

3 Ways Brands are Harnessing the Value of Marketplaces

Omnichannel is the new reality for brands and retailers of all sizes and product types. Results from Retail TouchPoints’ annual Omnichannel &…

How Sephora Turned Order Fulfillment into a Loyalty-Builder

Amber Turley has been with Sephora for more than nine years, working in various functional roles. Although her Wall Street background gave…

Co-op Taps Walmart Commerce Technologies to Support Online Grocery Growth

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately…

Simon Properties Brings More Delivery and Returns Capabilities to Tenants

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. Retailers at Simon Properties will…

5 Must-Know Predictions for Holiday 2022

Many households may be heading back to school, but the holiday season is on the minds of many retail executives. That’s why…

CCS 2022: Experts Provide Lessons and Best Practices from the Great Acceleration

While some brands and retailers are still adapting to some of the new realities established by the COVID-19 pandemic, others have established…

Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and experiences that draw people…

How UNTUCKit Scales Workforce Empowerment While Ensuring Chainwide Consistency

Workforce engagement and empowerment have come to the forefront, especially as more retailers struggle to build up their store headcounts. Both retailers…

Contactless Fulfillment: Gartner Exec Highlights 5 Keys For Retail Success

In his role at Gartner, Kyle Rees directs and manages digital performance benchmarking research, analyzing brands’ use of search, site, commerce and…

Solving Omnichannel Fulfillment Challenges With Always-On Cognitive Automation

As digital natives continue to push the boundaries of convenience, traditional brick-and-mortar retailers have turned to omnichannel fulfillment as a mechanism to…

RTP Live! Session: Retailers Not As BOPIS-Capable As They Say They Are

As many as 80% of retailers say they are “omnichannel ready” and frequently point to their buy online/pick up in-store (BOPIS), buy…

Only 37% Of Retailers Offer BOPIS: UK Merchants Lead The Pack

Despite the continued rise in omnichannel consumer expectations, only 37% of retailers worldwide are offering buy online, pick up in-store (BOPIS), according…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.