6 months ago How Article Used Data To Pivot During COVID Article takes a data-driven approach to all things CX. When COVID first hit, the DTC furniture company found that customers were seeking…
8 months ago Why Vitamin Shoppe Could Continue BOPIS, Curbside And Contactless Payment Well Beyond COVID-19 Like other essential retailers, Vitamin Shoppe had to quickly ramp up services like BOPIS, curbside pickup and contactless payment processes to continue…
8 months ago A Data-Driven Approach To Keeping Shelves Stocked During COVID-19 The pandemic’s effect on supply chains and the related surge in home cooking has posed a new challenge for grocers: keeping shelves…
9 months ago CX And Curbside Lessons From Batteries Plus Bulbs Like many essential retailers, Batteries Plus Bulbs has had to manage the challenges of operating during a pandemic while still presenting an…