4 years ago 95% Of Consumers Deem Amazon ‘Trustworthy’ To the chagrin of competing retailers, Amazon seems to be doing everything right, including one metric that a retailer needs the most:…
7 years ago UPDATE: Target Focuses On Building Customer Trust Following Data Breach UPDATE: On Friday, Dec. 27, 2013, Target revealed that encrypted PIN data was removed from its system during the data breach. However,…
9 years ago Making ‘Socialytics’ An Integral Part Of Retail Operations Optimizing social media is a top priority for retailers seeking the most effective strategies to connect with tech-savvy shoppers. While blogs are…
9 years ago Grocery Retailer Increases Multi-Channel Customer Engagement With CEM And Social CRM Solutions Customer Experience Management (CEM) solutions allow organizations to take a more consistent and tactical approach to customer feedback and Voice of the…
How Agile Is Your Promotional Strategy? Customer Behavior Shifts Require Flexibility, Personalization
BI and Analytics Tech Guide: What Retailers Need to Keep up With Shopper Behavior in a Post-COVID World