sentiment

95% Of Consumers Deem Amazon ‘Trustworthy’

To the chagrin of competing retailers, Amazon seems to be doing everything right, including one metric that a retailer needs the most:…

UPDATE: Target Focuses On Building Customer Trust Following Data Breach

UPDATE: On Friday, Dec. 27, 2013, Target revealed that encrypted PIN data was removed from its system during the data breach. However,…

Making ‘Socialytics’ An Integral Part Of Retail Operations

Optimizing social media is a top priority for retailers seeking the most effective strategies to connect with tech-savvy shoppers. While blogs are…

Grocery Retailer Increases Multi-Channel Customer Engagement With CEM And Social CRM Solutions

Customer Experience Management (CEM) solutions allow organizations to take a more consistent and tactical approach to customer feedback and Voice of the…

2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times

7 Ways AI Empowers Email Marketing

Crisis Pricing: The Role Of AI In Times Of Uncertainty

49% Of SMBs Add New Services To Combat COVID-19 Losses

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RFID Journal LIVE! 2020

OCT

sentiment

95% Of Consumers Deem Amazon ‘Trustworthy’

UPDATE: Target Focuses On Building Customer Trust Following Data Breach

Making ‘Socialytics’ An Integral Part Of Retail Operations

Grocery Retailer Increases Multi-Channel Customer Engagement With CEM And Social CRM Solutions

2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times

7 Ways AI Empowers Email Marketing

Crisis Pricing: The Role Of AI In Times Of Uncertainty

49% Of SMBs Add New Services To Combat COVID-19 Losses

49% Of SMBs Add New Services To Combat COVID-19 Losses

RFID Journal LIVE! 2020

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