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Should Walmart Reinstate In-Store Returns During A Pandemic?

Consumer Surveys Confirm: COVID-19 Shaking Traditional Retailer And Brand Loyalties

Skincare CEO Reveals 6 Keys To Influencer Marketing Success

Retail’s Great Awakening: Snapshots Of Global Retail Response To COVID-19

Exclusive Q&A: EY Defines 5 Post-Pandemic Consumer Segments

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Whole Foods, Amazon And Instacart Workers Strike, Call For Enhanced Disease Protection And Benefits

Some Whole Foods employees across the country staged a work stoppage on March 31, one day after workers at a Staten Island…

Instacart Workers, NY-Based Amazon Warehouse Employees Go On Strike Citing COVID-19 Concerns

Workers at Amazon’s Staten Island, N.Y. distribution center and grocery delivery contractors at Instacart are on strike, with both alleging that their…

Labor Issues At Walmart And Macy’s Reveal Need To Value Employees

Much of the commentary about retail’s Q1 financial results focused on the underperformance of brick-and-mortar stores, particularly department stores, and their struggle…

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2.5X More Shoppers Will Go ‘Online Only’ For Back-To-School Purchases

2020 Customer Loyalty Benchmark Survey: Building Customer Loyalty During Uncertain Times

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Crisis Pricing: The Role Of AI In Times Of Uncertainty

49% Of SMBs Add New Services To Combat COVID-19 Losses

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