Verizon

The Story Behind Verizon’s Ambition to Become a ‘Local Community Brand’

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of…

Atlanta Arena Adopts Cashierless Checkout for ‘Hawks Express’ C-Store

State Farm Arena, home of the Atlanta Hawks NBA team, has opened a Hawks Express cashierless checkout store powered by AiFi and…

Verizon Tests Out Shop-in-Shop Kiosks in Office Depot, OfficeMax

Verizon has teamed up with Office Depot for a shop-in-shop trial at four Office Depot and OfficeMax locations in California and Illinois….

30-Year Verizon Veteran Shares How Retailers can Turn ‘Just Jobs’ into Careers

Kevin Zavaglia took his first job with Verizon in 1994 as a junior sales associate, back when the company was still Bell…

When it Comes to Retail Cybersecurity, Do Take It Personally

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the…

Verizon Launches New AI-Powered ‘Personal Shopper and Problem Solver’ Tools

Verizon is the latest brand to unveil new generative AI-powered services designed to streamline various stages of the online and in-store telecom…

Super Bowl LVIII Ads Go Back to Basics: Touting Product Attributes

Apparently there was a football game surrounding yesterday’s commercials and Taylor Swift sightings, but we’re not going to talk about either of…

Verizon Prepaid Brand Opens 50th Los Angeles Store

Total by Verizon, the telco’s prepaid wireless brand, will mark its one-year anniversary this month with the opening of its 50th store…

How Verizon Personalizes CX, from Engagement to Post Purchase

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that connection is. That’s why…

Struggling with Associate Engagement? Follow These 3 Tips

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers…

RetailROI Virtual SuperFriday Event Raises $285K for Vulnerable Children

Despite a last-minute move from an in-person to a virtual event necessitated by the COVID-19 omicron variant, the Retail Orphan Initiative’s annual…

RSP21 Reveals Top Growth Drivers for the Post-COVID Era

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from…

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