Podcast: Are Retailers Finally Getting Holiday Experience Right?

  • December 21, 2018 at 4:30 PM EST
  • By Alicia Esposito
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The 2018 holiday season has unearthed a number of new trends and has reaffirmed the importance of others. But how will these new rules and realities impact retailers’ plans for 2019? Bryan Gildenberg, Chief Knowledge Officer of Kantar Consulting, provides his commentary on what’s happened during the holiday season and how retailers can take these developments to create better experiences in 2019.

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