Latest In: Customer Experience

Target
Chandhu Nair Purvi Shah Target

Target Taps Its First Chief AI Officer as Tech Push Deepens

Chandhu Nair joins Target as SVP and Chief AI Officer and Purvi Shah steps into the role of…

News August 11
Claire's

Claire’s Is Reinventing the Piercing Experience Across 900 Stores

Claire's brand reset is underway after filing for bankruptcy and its acquisition by Ames Watson in 2025. Chief…

Features August 6
Devora Rogers Alter Agents

When Convenience Stops Feeling Convenient

Retail has spent years improving the mechanics of shopping. Delivery windows have shrunk from days to hours. Search…

Executive Viewpoints August 6
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shopify
Shopify

Shopify Credits AI for 34% Revenue Growth in Q2 2026

"Shopify is probably the most AI-pilled company in the world," said Shopify President Harley Finkelstein on the company's…

News August 5
coresight research good food holdings live webinar sur la table Tractor Supply Company

From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026

Consumer resilience is holding, but tariffs, economic uncertainty, AI disruption and GLP-1s are reshaping demand. Tuesday's webinar with…

News July 29
Adriana Rivas Bigwise

Why Self-Service Still Fails in 2026 and What Retailers Keep Getting Wrong

I’ve been in rooms where a retailer celebrates a kiosk go-live like it’s the finish line, with champagne,…

Executive Viewpoints July 29

Today: Four Retail Leaders to Share Intel from H1 2026 and Holiday Planning in Live Webinar

Tractor Supply's Seth Estep, Coresight Research's Deborah Weinswig, Sur La Table's Kristin Flor Perret and Good Food Holdings'…

News July 20
instacart

Instacart Acquires Arpalus Shelf-Scanning Technology

Instacart is strengthening its ability to help retailers track inventory and availability with the acquisition of Arpalus, a…

News July 16
SHEIN
Shein pop-up Toronto

Shein’s Pop-Up Playbook: Latest Toronto Event Attracts Thousands of Shoppers

Shein's controversial shop-in-shop partnership with Paris department store BHV ended in June after just seven months.

Features July 8
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