Data & Analytics

7 Ways to Make Your In-Store Event More Effective

In-person retail events are becoming more important than ever — and they’re more than just a way to hand out samples or…

Seasonal Pop-Ups’ Short but Important Role: Bringing Variety and New Voices to the Mall Experience

‘Tis the season for seasonal pop-ups: As Halloween-themed retailers race toward Oct. 31, Christmas shops already are stocking up on decorations, trees,…

Agentic Commerce: The Inevitable, but Narrow, Future of AI Shopping

The future of shopping is supposed to look like this: you tell your AI agent — whether powered by ChatGPT or Perplexity…

Wayfair Launches Project Management Tool for Design Professionals

Wayfair has launched My Projects, an integrated project management tool available exclusively to Wayfair Professional members. As part of the Professional ecosystem,…

DTC Darling Bombas Steps into Owned Retail with 3 Store Openings This Fall

Bombas, known both for its comfy socks and undergarments as well as its social conscience, isn’t exactly a stranger to brick-and-mortar; its…

Despite Economic Concerns, NRF Predicts Only Slight Dip in Holiday Spending

Per-consumer spending for the holiday season will average $890.49, down 1.3% from the 2024 record high of $901.99. That’s according to the…

Dollar Tree Deploys Workforce Management Solution Chainwide

Value retailer Dollar Tree has partnered with Legion Technologies to launch its first-ever workforce management solution, covering employees at its 9,000 stores…

As ChatGPT Focuses on Checkout, Google Hones its Shopping Experience

As consumers increasingly begin their shopping journeys with conversational AI tools like Google’s Gemini, ChatGPT and Perplexity, there’s been a growing sense…

There’s a Plague of Fake AI Reviews Coming – are Retailers Ready?

Nearly 95% of consumers check online reviews before purchasing a product or service. They provide a valuable signal of trust for buyers…

NRF Forecasts Nearly $850 Billion in Returns in 2025, Slight Decrease from 2024

The National Retail Federation (NRF) is forecasting a 15.8% return rate in 2025, totaling $849.9 billion, according to the 2025 Retail Returns…

The Widening Gap Between Brand and Performance Marketing is Holding Retailers Back — and How to Fix It

The divide between brand and performance marketing is costing retailers revenue. Against today’s collapsed marketing funnel, the old playbook of awareness first,…

Walmart Becomes Latest Retailer to Join ChatGPT’s Instant Checkout

Walmart will join Shopify, Etsy and Salesforce in linking its online catalog with the new ChatGPT Instant Checkout, enabling its customers to…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.