AI & Machine Learning

Carrefour Franchisee in UAE Automates Online Order Fulfillment

Majid Al Futtaim, the exclusive franchisee of French hypermarket chain Carrefour in the United Arab Emirates, has opened a fully automated micro-fulfillment…

The Future of Retail: Enriching the Customer Experience via Conversation APIs

As COVID-19 quickly spread in early 2020, the retail industry was among the first to be affected. But unlike hard-hit sectors such…

IDC FutureScape: Omnichannel Grocery, Supplier Partnerships and AI Acquisitions Will Drive Retail Innovation

No part of retail ever truly stops changing, but some aspects are seeing larger, faster shifts than others, particularly due to the…

Sensormatic Solutions Launches Platform to Combine Insights from Across Data Sets

Sensormatic Solutions has launched Sensormatic IQ, an intelligent operating platform for retail designed to increase visibility into operations and shopper insights. The…

Reimagining Shopping Malls Post-COVID

After a long, grim year shrouded by the coronavirus, brick-and-mortar stores in the U.S. have mostly adapted to the mask-wearing, social-distancing normalcy….

After 70 Years, IKEA Disassembles Both Print and Digital Catalogs

In what the company termed an “emotional but rational” decision, Inter IKEA Systems B.V., the worldwide IKEA franchisor, will discontinue both the…

AI Go Debuts Hybrid Autonomous Shopping in Shanghai C-Store

The AI-powered autonomous shopping experience just got bigger, in the form of a 4,000-square-foot hybrid convenience market called AI Go in Shanghai….

Instant Gifting Platform Expands Service to Canada and Europe

SmartGift, which allows gift recipients to virtually “open” their gifts and exchange them for a preferred size, color or a completely different…

Farmstead Raises $7.9 Million, Plans Expansion to Second North Carolina Market

Taking advantage of the surge in online grocery generated by COVID-19, Farmstead plans to bring its dark store fulfillment model to a…

Blockbuster Alibaba Singles Day Signals China’s Economic Recovery, U.S. Opportunities

The topline numbers from Alibaba’s 11.11 shopping festival indicate the strength of China’s rebound from the impact of COVID-19. Singles Day —…

Chartwells Debuts Checkout-Free C-Store at University of Houston

The convenience store experience just got more convenient at Chartwells, a division of Compass Group that operates thousands of stores on college…

AWS Q&A: How Retailers can Prepare Ecommerce Operations for COVID-Driven Uncertainty

This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they…

How the Vaccine Rollout Will Impact Shopping

Unlocking the Secrets to an Outstanding Commerce Operation

How Agile Is Your Promotional Strategy? Customer Behavior Shifts Require Flexibility, Personalization

BI and Analytics Tech Guide: What Retailers Need to Keep up With Shopper Behavior in a Post-COVID World