Family-owned department store chain Boscov’s is upgrading its ecommerce ecosystem through an expanded partnership with unified commerce platform Kibo. The retailer already is using Kibo’s order management and personalization products. Now, Boscov’s plans to expand its use of Kibo solutions to unify its mobile and web commerce sites and to upgrade its technology to be more intuitive, responsive and flexible.
“The website is the face of Boscov’s, and we knew we needed to upgrade our homegrown technology to deliver the best customer experience possible, just as we always have in our stores,” said Jim Boscov, Chairman and CEO of Boscov’s in a statement. “As customers of Kibo for several years, we knew the company was responsive and easy to work with, and their approach would allow us to re-platform in a way that would work best for our business.”
Currently marking its 107th anniversary, Boscov’s operates 48 department stores in the Northeast and Mid-Atlantic.