Tanger Factory Outlet Centers has entered a partnership with logistics-as-a-service platform Fillogic to open a micro-distribution hub at the Deer Park Center in Deer Park, N.Y. The hub will be a model for other Tanger Outlet locations in the future.
The Fillogic tech-enabled facility will offer a variety of shipping services, including same-day delivery for local residents and one-stop shopping that will allow customers to conveniently drop online returns on-site. Traveling customers visiting from other areas also will be able to easily ship their purchases home.
The hub works by having Fillogic staff pick up merchandise that has been purchased online and is fulfilled through inventory from the center’s retail stores. They then aggregate and pre-sort packages for consolidated pickup and delivery through the company’s proprietary Delivery Provider Network (DPN).
“We are continuously looking for opportunities to innovate and improve our customer service,” said Stephen Yalof, CEO of Tanger Outlets in a statement. “Our partnership with Fillogic allows us to take our fulfillment capabilities to the next level with even faster and more convenient delivery and return offerings. It also will allow us to further expand our strategic partnerships and tenant portfolio into categories such as furniture and hardgoods that benefit from on-site logistics, providing customers with prompt white glove home delivery.”
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