- 2 months ago
Modern retailing isn’t just about merging physical and online shopping — it’s about understanding the separation of shopping and buying into two…
Loyalty
- 2 months ago
Fairway Market, a New York City metro area supermarket chain with 14 locations, has filed for Chapter 11 bankruptcy protection. The grocery…
- 2 months ago
Executives have long been convinced that Net Promoter Score (NPS) is the gold standard when it comes to measuring brand loyalty and…
- 3 months ago
FabFitFun has named Louisa Wee to the newly created role of Chief Marketing Officer. In this position, she will oversee the strategy…
- 3 months ago
Oracle Retail has released Consumer Insights, a feature designed to help retailers better understand the characteristics of their best customers and extend…
- 4 months ago
Gen Z are taking their position as an economic force: the generation now accounts for 40% of global sales, according to data…
- 4 months ago
Consumers don’t put a lot of trust in retailers to handle their data with care: just 5% place the retail industry at…
- 4 months ago
The desire to increase customer loyalty is a prime motivator not only in the retail industry but throughout the business world: 72%…
- 6 months ago
While maintaining customer loyalty is a challenge that spans the retail industry, ever-shifting trends in the fashion and beauty verticals make it…
- 7 months ago
The average consumer belongs to approximately six different loyalty programs, but only actively participates in about four of them, according to a…
- 8 months ago
Nearly two-thirds (73%) of convenience stores have loyalty programs, but keeping up with the pace of change in this area poses a…
- 9 months ago
Reducing post-purchase friction is important for any retailer, but the stakes are even higher for subscription-based companies that need to keep abandonment…
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