Loyalty

Amazon Settles FTC Suit Alleging Prime Membership Trickery for $2.5 Billion

Just days into a jury trial over what the Federal Trade Commission (FTC) termed “deceptive Prime enrollment practices,” Amazon agreed to pay…

Exclusive: Creative Collabs are Fueling Hanna Andersson’s Connection with Loyal, and New, Customers

Over the past 40 years, Hanna Andersson has built its name on quality, durability and straightforward fun. Now, the childrenswear brand is…

Party on, Fido! PetSmart Debuts Monthly In-Store Pet Birthday Celebrations

PetSmart has introduced monthly PetSmart’s Birthday + Gotcha Bash events at stores nationwide, giving pets and pet parents an opportunity to celebrate…

Albertsons Adds Travel Booking to Loyalty Program Perks

Albertsons has added For U Travel, a booking service for both air and non-air travel, into its For U loyalty program. Powered…

When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy

Imagine typing “best summer dresses for wedding under $150” into Google and instead of the usual list of links, you’re presented with…

Sephora Launches Platform for Creator-Curated Digital Storefronts

Sephora has debuted My Sephora Storefront, an affiliate platform that gives U.S. influencers a new opportunity to build shoppable digital storefronts and…

How Digital Wallets and Embedded Finance are Reinventing Retail CX

Retail is evolving faster than ever — and the checkout is where it all comes together. For merchants competing in a saturated…

Listen Now: How PayMore Is Flipping the Script on Used Electronics

Resale is one of the fastest-growing sectors of retail — not to mention one of the few categories that is relatively immune…

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just…

Sephora Glams Up Delivery via Uber While Ace Gets to Work with DoorDash

Sephora and Uber Eats have partnered to provide on-demand delivery services from the beauty retailer’s stores across North America. Sephora will be…

Walmart Launches Weekly Livestreaming Series for Collectors

Walmart is expanding its long-time partnership with live commerce platform TalkShopLive to launch a new weekly livestreaming series called Collector’s Night, which…

Skullcandy Gains Access to First-Party Customer Data with Post-Purchase QR Code Solution

Like many brands that have been sold primarily through retail and wholesale channels, headphone and gaming brand Skullcandy had few opportunities to…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Loyalty

Amazon Settles FTC Suit Alleging Prime Membership Trickery for $2.5 Billion

Exclusive: Creative Collabs are Fueling Hanna Andersson’s Connection with Loyal, and New, Customers

Party on, Fido! PetSmart Debuts Monthly In-Store Pet Birthday Celebrations

Albertsons Adds Travel Booking to Loyalty Program Perks

When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy

How Digital Wallets and Embedded Finance are Reinventing Retail CX

Listen Now: How PayMore Is Flipping the Script on Used Electronics

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

Sephora Glams Up Delivery via Uber While Ace Gets to Work with DoorDash

Skullcandy Gains Access to First-Party Customer Data with Post-Purchase QR Code Solution

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

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