Personalization

MandM Direct Drives 2.4% Revenue Increase with Personalized Real-Time Recommendations

Online discount apparel retailer MandM Direct, which had previously relied on standard rules-based recommendations to guide website visitors through the shopper journey,…

Kroger Looks to Build on 2020 Growth by Accelerating Digital, ‘Leading with Fresh’

Kroger outlined plans to deliver total shareholder returns of 8% to 10% in 2021 at its virtual Investor Day, held March 31,…

Asian Ecommerce Site Zalora Integrates Real-Time Personalization Across Web, Mobile and Email

Asian online fashion and lifestyle website Zalora is deploying the Algonomy Hyper-Personalization Suite to offer real-time, personalized interactions across all touch points…

‘A Reckoning for the Advertising Industry’: The Death of Third-Party Tracking Opens New Opportunities for Retailers

A new era of advertising is taking shape. Driven by growing consumer concern over how their personal data is being collected and…

How CBD Brand Beam Uses Interactive Quizzes to Educate Consumers and Boost Conversions

The CBD industry has seen explosive growth in recent years, especially in the booming wellness sector. U.S. consumers spent an estimated $14.9…

Yahoo Jumps into the Ecommerce Fray with New Online Marketplace

Verizon Media — a division of Verizon Communications that includes AOL and Yahoo — will launch Yahoo Shops, a combination marketplace and…

Loop Neighborhood Enhances Personalization with Contextually Relevant Messaging

Loop Neighborhood, a convenience store chain with 120 locations across California, has partnered with algorithmic customer engagement provider Algonomy to improve its…

As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and Apple were two of…

Searchspring Introduces AI-Powered Personalization Capabilities

Searchspring, a site search and merchandising provider, has launched its Personalized Recommendations feature to increase personalization options. This AI-powered tool aims to…

Retail Trends in 2021 — Overcoming 2020’s Challenges

At the close of every calendar year it’s customary to pen a post about trends and predictions for the upcoming year. Many…

Where Online Shopping Rises, WhatsApp Follows

Ecommerce has grown exponentially over the last two decades, albeit at a fairly steady pace. With the onset of the COVID-19 pandemic…

Four Customer Experience and Commerce Trends That Will Define 2021

The landscape of commerce and delivering customer experience changed dramatically over the past year, as millions of shoppers found health, safety, social…

Personalization

MandM Direct Drives 2.4% Revenue Increase with Personalized Real-Time Recommendations

Kroger Looks to Build on 2020 Growth by Accelerating Digital, ‘Leading with Fresh’

Asian Ecommerce Site Zalora Integrates Real-Time Personalization Across Web, Mobile and Email

‘A Reckoning for the Advertising Industry’: The Death of Third-Party Tracking Opens New Opportunities for Retailers

How CBD Brand Beam Uses Interactive Quizzes to Educate Consumers and Boost Conversions

Yahoo Jumps into the Ecommerce Fray with New Online Marketplace

Loop Neighborhood Enhances Personalization with Contextually Relevant Messaging

As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Searchspring Introduces AI-Powered Personalization Capabilities

Retail Trends in 2021 — Overcoming 2020’s Challenges

Where Online Shopping Rises, WhatsApp Follows

Four Customer Experience and Commerce Trends That Will Define 2021

How Multichannel Retailers Can Streamline Finance, Tax and Operations Integration

Only 19% of Apparel Shoppers Sought ‘Made in the U.S.’ Clothing During the Pandemic

Exploring the Future of Retail in a Virtual World

The 5 Criteria That Will Make or Break Your AR Commerce Success

Why It’s Time to Update Your Pricing Playbook

NRF Retail Converge 2021

retailX 2021

NRF NXT 2021

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