Personalization

The Connected Forecourt: How Fuel Retailers are Turning Stations into Shopping Destinations

Fuel and convenience retail is changing fast. The traditional forecourt is no longer just a place to fill up and leave; it’s…

Kroger Expands In-Store Digital Screens to Provide Wine and Spirits Sales Support

Kroger has expanded its deployment of in-store digital screens in the wine and spirits departments of nearly 600 stores nationwide, following a…

L.L.Bean Shares Retail Expansion Plans for 2026 and 2027

Physical retail is “an essential part of our growth strategy,” said L.L.Bean Chief Retail Officer Greg Elder….

How Smart Shelves are Enabling Real-Time Customer Experiences

Over the past five years, retail has undergone a significant transformation, driven by shifts in consumer behavior, evolving supply chains and the…

How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%

Cricut, which makes smart cutting machines for crafters seeking to personalize their designs, faced customer service problems familiar to many retailers. The…

Instacart Launches ChatGPT Integration Encompassing In-App Checkout

Instacart has launched an app on ChatGPT offering end-to-end shopping, including the platform’s Instant Checkout feature, all within the context of a…

Build-A-Bear Brings Hello Kitty Partnership Stores to 2 Major U.S. Malls

Build-A-Bear and Sanrio, the brand behind Hello Kitty, will expand their co-branded stores to two of the country’s biggest malls in early…

Gymshark Sails into NYC with First U.S. Flagship Store

Athleticwear retailer Gymshark, which has been making waves in New York City via weightlifting events and the opening of its U.S. headquarters…

Albertsons Introduces Agentic AI Shopping Assistant

Albertsons has launched its AI shopping assistant, designed to execute complex tasks such as providing “fridge cleaner” recipes that use what’s already…

Tom Ford Deploys Virtual Try-On Tech for Sunglass Shoppers

Tom Ford Fashion has partnered with Perfect Corp. to offer 3D augmented-reality virtual try-on (VTO) technology for the brand’s online eyewear shoppers….

Puma Leaps into London Retailing with New Flagship Store

Puma has opened its largest-ever European flagship store on London’s Oxford Street, prime retail real estate that also is the location for…

Hibbett Boosts Email Revenue 46% Per Send with AI-Powered, Highly Targeted Creative

Athletic fashion retailer Hibbett faced a challenge that’s familiar to many marketers: getting lost amid the flood of promotional emails in customers’…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Personalization

The Connected Forecourt: How Fuel Retailers are Turning Stations into Shopping Destinations

Kroger Expands In-Store Digital Screens to Provide Wine and Spirits Sales Support

L.L.Bean Shares Retail Expansion Plans for 2026 and 2027

How Smart Shelves are Enabling Real-Time Customer Experiences

How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%

Instacart Launches ChatGPT Integration Encompassing In-App Checkout

Build-A-Bear Brings Hello Kitty Partnership Stores to 2 Major U.S. Malls

Gymshark Sails into NYC with First U.S. Flagship Store

Albertsons Introduces Agentic AI Shopping Assistant

Tom Ford Deploys Virtual Try-On Tech for Sunglass Shoppers

Puma Leaps into London Retailing with New Flagship Store

Hibbett Boosts Email Revenue 46% Per Send with AI-Powered, Highly Targeted Creative

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

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