Personalization

4 Key Point-of-Sale Trends for 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. The centrality of the…

Authentic to Extend AI-Powered Shopping Capabilities Across Brand Portfolio

Authentic, formerly known as Authentic Brands Group, has partnered with Fast Simon to help enhance merchandising, personalization and search capabilities across its…

Klarna Adds Login that Gives Consumers Control Over Which Data Points They Share

Payments platform Klarna has expanded its “Sign in with Klarna” service to 23 countries, including the U.S. and UK, following a test…

Using AI to Build a More Creative, Strategic Future for Marketers

Retail marketers stand to gain much-needed support and time from AI in a sector fueled by creativity and innovation. We know that…

With Retailers Thinking Like Media Owners, Media Owners Must Think Like Retailers

The growth of retail media networks (RMNs) in recent years has been impressive. As the world moves away from third-party identifiers, retailers…

H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Inside H&M’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the…

Data Shows Customers Might be Resistant to AI Shopping Recommendations — Here’s what C-Suite Executives Should Know

For much of last year, AI seemed immune to the normal laws that govern the marketing hype cycle: expectations just kept on…

Future-Proofing Retail Media Networks through Dynamic Creative Optimization

Retail media networks (RMNs) have taken the digital ad world by storm over the last few years. The ability to monetize your…

Personalization at Scale: How SMS Helped PERC Coffee Untangle its Marketing Campaigns

Lately, Intuit Mailchimp has been laser focused on solving our customers’ clustomer problem. Yes, clustomer — the unsegmented recipients of an email…

Etsy Debuts Personalized, AI-Powered ‘Gift Mode’

For some people (including me!), gift-giving is as anxiety-inducing as speaking in public, but Etsy has a present for us. The marketplace’s…

Six Principles for Redefining Retail with Responsible AI

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As retailers ride the AI…

Stitch Fix Teams up with Spotify to Give Shoppers a ‘Style Tune Up’

Stitch Fix has partnered with streaming music service Spotify to create an interactive experience that combine’s Spotify’s “sonic sensibilities” and Stitch Fix’s…

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Personalization

4 Key Point-of-Sale Trends for 2024

Authentic to Extend AI-Powered Shopping Capabilities Across Brand Portfolio

Klarna Adds Login that Gives Consumers Control Over Which Data Points They Share

Using AI to Build a More Creative, Strategic Future for Marketers

With Retailers Thinking Like Media Owners, Media Owners Must Think Like Retailers

H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Data Shows Customers Might be Resistant to AI Shopping Recommendations — Here’s what C-Suite Executives Should Know

Future-Proofing Retail Media Networks through Dynamic Creative Optimization

Personalization at Scale: How SMS Helped PERC Coffee Untangle its Marketing Campaigns

Etsy Debuts Personalized, AI-Powered ‘Gift Mode’

Six Principles for Redefining Retail with Responsible AI

Stitch Fix Teams up with Spotify to Give Shoppers a ‘Style Tune Up’

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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