Security

What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

The Age of the Coronavirus has completely changed the way people shop for groceries and daily items. What used to be popping…

NRF 2021: High-Level Insights from Lowe’s, Chewy, Alibaba and Wayfair

Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its reputation for insightful presentations…

Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge

There’s a somewhat cynical (and often accurate) saying: No matter what happens, the rich get richer. Translated into the world of online…

Staffing, Sanitizing and Storeside Pickup: Lessons from the 2020 Retail Holiday Season

Another retail holiday season has come and gone — and the 2020 season was unlike anything we’ve ever seen. New research from…

Reimagining Shopping Malls Post-COVID

After a long, grim year shrouded by the coronavirus, brick-and-mortar stores in the U.S. have mostly adapted to the mask-wearing, social-distancing normalcy….

How 1,000-Store Russian Electronics Retailer Amped Up Online Sales 141%

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID, M.Video-Eldorado Group, a 1,039-store…

If Your Store Had no Ecommerce Fraud This Holiday Season, You May Have a Larger Problem

Fraud is a costly problem for merchants, and it’s growing. The cost of fraud to retailers is up 6.6% this year over…

Report: Major Retailers Ready to Distribute COVID Vaccine This Month

Walgreens, CVS Health and Walmart have shared their plans for administering COVID-19 vaccines as soon as they are approved. A Food and…

Macy’s CEO: COVID Resurgence Could Require Temporary Store Reclosures

COVID-19 cases spiking in communities across the U.S. could force Macy’s, and presumably other brick-and-mortar retailers, to temporarily reclose stores, said Macy’s…

How Smaller Assortments, Lower Inventory Levels Can Maximize Post-COVID Success

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade,…

Report: A Price Cut Could Resurrect LVMH Acquisition of Tiffany

The troubled $16.2 billion acquisition of Tiffany by global luxury giant LVMH, which has devolved into suits, countersuits and threats, could still…

With COVID Demanding Speed, Walgreens Boosts Airborne Drone Deliveries 5X

Walgreens really exemplifies the RIC20 theme of “The Big Acceleration.” “With COVID, projects that would have taken months were suddenly being developed…