Retail TouchPoints editors Debbie Hauss, Adam Blair and Glenn Taylor sat down after the first day of #NRF17 to discuss trending topics and highlights of the day. There’s a new retail term seen and heard around NRF this year: “unified commerce.” The team weighs in on whether unified commerce is on its way to becoming an overused term, much like omnichannel. In addition, Glenn spotlights a conversation he had with Jerry Hum, CEO and Co-Founder of Touch of Modern, while Adam discusses how retailers are sending fewer emails, yet boosting conversions. Watch the video to learn more about these and other hot topics from NRF Day 1!
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