Vendors

Making It Work! Curbside Pickup Edition

We saw curbside pickup surge during the pandemic. But as consumers crave to get back into stores, how will demand change? Will…

Monetizing and Personalizing UGC, Rich Media and Influencer Content

The digital world is brimming with content. Brands and retailers have more opportunities than ever to use this content to their advantage,…

Using Data to Turn the “What” into the “What Now?”

Data has become the cornerstone of retail differentiation and innovation. Given the fast pace of change happening in the industry, merchants need…

Making It Work! Same-Day Delivery Edition

Omnichannel retailers that want to exceed shopper expectations and maximize revenue results should look no further than the last mile. Same-day delivery…

Putting Agility into Action to Drive Store Experience Innovation

Retailers are looking for ways to respond more quickly and effectively to consumers’ in-store behaviors and preferences. But often, disparate systems require…

A Culture-First Approach to Digital Service & Experience

Innovative brands and retailers look at service as a revenue-driving part of the organization, and commit to creating an experience that’s contextual…

What Does the Future Hold for Retail Loyalty?

Over the course of the pandemic, many consumers switched brands out of necessity. Price changes, limited availability, and convenience all were factors…

Making It Work! Squad Shopping Edition

During the peak of lockdowns, social distancing consumers were craving connectivity. Squad Shopping let them do just that, empowering them to chat, share products…