Retailers can’t have a great customer experience without a great employee experience. This theme came to the forefront at NRF 2020, where Kronos spotlighted some new product innovations designed to help employees do their jobs as quickly and efficiently as possible. During this episode of TouchPoints TV, Amanda Nichols of Kronos shares how new advancements in mobility, AI and more, are helping retailers optimize their employee experiences and, ultimately, in-store engagement.
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