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Epicor Acquires ShopVisible To Expand Omnichannel Capabilities

epicorshopvisibleEpicor Software Corporation, has announced plans to acquire ShopVisible, LLC, a provider of cloud-based retail order management and digital commerce solutions. Set to close by the end of 2014, the acquisition is expected to help Epicor expand its position as an omnichannel solution provider for midsize and large retail chains.

Following the acquisition, Sean Cook, CEO of ShopVisible, and Josh Lloyd, Co-Founder and Chief Technology Officer for the company, will join the Epicor Retail team to lead all cloud-based order management and digital commerce initiatives.

ShopVisible provides a standalone order management solution to both business-to-consumer and business-to-business organizations. The combination of the ShopVisible solution with Epicor’s retail transaction, enterprise and analytics systems will enable retailers to optimize the customer experience across all devices and interaction points.

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Additionally, ShopVisible provides a digital commerce platform with built-in functionality for e-Commerce and responsive mobile commerce sites. Elements include: content management, product information management, pricing management, ratings and reviews, wish list management, automated subscriptions with renewals and shipping. Users also have access to packaged integrations to third party systems that leverage modern standard published web services and file-based interfaces.

“This move to a complete extended omnichannel cloud offering — combining full support for traditional POS and mobile POS devices in physical stores, fully functioning web site and consumer mobile devices, with real-time order management and integration to enterprise applications such as merchandising, sales audit and CRM — all from a single vendor is extremely exciting,” said Barry Beck, Founder of Bluemercury, a mid-sized luxury beauty omnichannel retailer, and a current user of both Epicor and ShopVisible systems. “There has been a lot of market discussion around the need for a true integrated omnichannel end-to-end solution that covers both enterprise and customer engagement processes, and this combination seems to deliver on that vision.”

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